Route Control Manager

Overview

Lead daily train operations, safety, incident response and control team performance.

Key Responsibilities

• incident command
• team leadership
• operations control
• process improvement
• safety management
• contingency planning

Tasks

-Incident Management: Act as Gold Command during major incidents, providing strategic direction and managing the major incident room. -Team Leadership: Lead and develop a high-performing control team, disseminating safety-critical information and maintaining robust incident reporting systems. -Lead Operations: Oversee the daily train plan, ensuring smooth running and effective management during both routine and disruptive events. -Continuous Improvement: Drive process integration and operational excellence within the control environment. -Safety Leadership: Champion safety standards, manage safety of the line incidents, and ensure compliance with statutory requirements. -Contingency Planning: Develop and implement contingency plans to minimise delays and cancellations.

Requirements

• track safety
• network rail
• operational rules
• security clearance
• team leadership
• strategic decision

What You Bring

-Excellent geographical knowledge of the relevant route. -Must hold relevant track safety competence. -In-depth knowledge of Network Rail, Train Operating Companies, and their business operations. -Strong strategic decision-making and negotiation skills. -Knowledge of adjoining routes. -Experience in a safety-critical communications environment. -Proven experience leading teams in a control, logistics, or operations environment. -Security clearance required (e.g., for running special trains). -Understanding of operational rules, regulations, and performance regimes. -Ability to manage conflict, influence others, and perform under pressure.

People Also Searched For

Benefits

-2 weeks paid reserve leave for the Armed Forces community -Privileged staff travel – Leisure travel discount of 75% -A subsidy of up to 75% on rail and underground season tickets if you travel to work on the train -Hybrid working and enhanced family-friendly support -Access to a range of contributory pension schemes and the potential to top up your competitive salary with a bonus -Take advantage of childcare vouchers, healthcare offers (including discounted healthcare club membership), discounted cycle hire, and online shopping sites -We can offer you a season ticket loan; annual season tickets are discounted. -28 days annual leave – with the opportunity to buy and/or sell up to 5 days -A 35-hour-per-week contract with flexible working options available to help support your work-life balance -5 days of paid volunteering leave

About Network Rail

-Responsible for managing the country’s railway infrastructure, playing a vital role in the UK's transport system. -Ensures the safe passage of trains through its management of critical railway assets. -Origins date back to 2002, when the rail infrastructure was brought into public ownership. -Based in Milton Keynes, it is a crucial player in delivering major transportation projects. -Typical projects include track renewal, station modernization, and large-scale electrification efforts. -Oversees one of the world’s most complex and busiest rail networks, with significant investment in improving connectivity across the UK. -Focuses on maintaining safety and operational efficiency through cutting-edge technology and engineering solutions. -Collaborates with train operators and local authorities to ensure seamless travel experiences for passengers. -Delivers the High Speed 2 (HS2) project, set to revolutionize rail travel in the UK. -Committed to improving sustainability and reducing the environmental impact of rail transport.

Sector Specialisms

Interview Process

-cv reviewed by recruitment specialist and hiring manager -shortlisted candidates invited to interview -reasonable adjustments offered for disability‑confident applicants

Security Clearance

-security vetting clearance required (e.g., for special trains) -must hold relevant track safety competence -mandatory drugs and alcohol test; positive result results in 5‑year suspension -completion of pre‑employment checks before offer