Service Drain Technician

Overview

Perform diagnostics, repairs, maintenance on residential/commercial drainage systems.

Key Responsibilities

• equipment operation
• system inspection
• repair maintenance
• emergency response
• documentation
• safety compliance

Tasks

-Diagnose both common and uncommon drainage problems and effectively educate customers on your findings and solution options -Operate specialized drainage equipment such as drain snakes, hydro-jetters, and drainage cameras -Foster and build lasting relationships with customers through outstanding service -Execute inspections of sewer and drain systems with keen attention to detail -Document all quotes, invoices, and work performed with in-depth precision -Maintain company equipment and company vehicle with care -Perform repairs and preventative maintenance on drainage systems, including clearing blockages -Respond to drainage emergencies swiftly and steadily -Uphold and comply with quality, safety, and regulatory standards at all times

Requirements

• drain service
• problem solving
• communication
• driver's license
• teamwork
• self-starter

What You Bring

-Skilled at creative problem-solving and critical analysis -Adept at working both independently and collaboratively within a team setting and courteously interacting with a variety of personalities -Basic computer and smartphone skills -At least 21 years of age (for insurance purposes) -Valid driver's license with a minimum of three years of driving experience and satisfactory driving record -Excellent communication and customer service skills with a focus on active listening -Flexibility, adaptability, and reliability in the field -Self-starter mentality with great time management skills -Availability to work Monday-Friday with a mandatory weekend and overnight on-call rotation -Ability to perform all necessary physical aspects of the job, including, but not limited to, lifting, moving, pushing, pulling, and carrying at least 60 pounds; standing, kneeling, and crawling for extending periods of time; and working in a variety of environments including from heights and within tight spaces. This may include the ability to pass the DOT physical exam annually -Minimum of 1 year of dedicated experience in servicing drains -Proficiency in English, including reading, writing, understanding, and speaking -Communicate professionally and conscientiously in all customer and team interactions -Capability to pass background check and drug screening -Eagerness to learn and apply new drainage techniques and technologies -A thorough understanding of plumbing systems with proficiency in diagnosing and resolving most drainage issues autonomously -Friendly demeanor with a positive go-getter personality

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Benefits

-Access to exclusive employee discounts with entertainment, travel, and major brands -Paid time off (PTO) and paid holidays -Full time employment with weekly pay -Comprehensive insurance options including health, dental, vision, life, disability, accident, and more -Retirement savings plan with company match and immediate vesting -On-the-job training for your professional development -Company vehicle, gas card, smartphone, and state-of-the-art equipment

About Creative Multicare

-Founded with a vision to deliver integrated, high-quality engineering and construction solutions. -Specializes in providing end-to-end project management, engineering design, and construction services. -Has built a solid reputation in diverse sectors such as industrial, infrastructure, and commercial. -Works with clients to deliver large-scale, complex projects on time and within budget. -Experienced in navigating challenging projects, ensuring safety and compliance in every step. -Known for a focus on innovation, utilizing cutting-edge technology and processes. -Cemented a presence in both local and international markets, handling projects of various scales.

Sector Specialisms

Security Clearance

-must pass background check and drug screening