Technical Services Supervisor

Description

• Accountable to the Technical Services Manager (TSM) for the day to day supervision, monitoring and performance of the contract.
• Supervision of a multidiscipline mechanical/electrical/fabric workforce.
• Supervise and participate in the on call system.
• Facilitate co-operation between Technical, Security, Helpdesk and Client staff.
• Lead and organise Team meetings, including delivery of Tool box talks and other training
• Diagnose fault-find, debug and commission systems, monitor and assess ongoing machine/facility performance, through PPM programme, identifying any additional works required.
• Balance and allocate as required Planned Works, Reactive Works and Lifecycle works, to ensure contract compliance with Service Level agreement timeframes.
• Price minor works projects for both in house and contracted works.
• Install, commission and service plant equipment and industrial furniture.
• Escalate issues to TSM as appropriate
• Support TSM in the planning and implementation of change to improve service and operational quality and customer satisfaction.
• Carry out return to work interviews and other HR type interventions as necessary
• Ensure maintenance and other records are maintained to an appropriate standard and in accordance with site policy
• Assist other EQUANS Healthcare contracts if required
• To be accountable for the work flow throughout the team and to work closely with the helpdesk to provide efficient and effective maintenance delivery

Requirements

• Authorised Person experience
• Knowledge of Building Management Systems.
• Sound knowledge of the practical implementation of Health & Safety.
• Currently trained and or experienced in RP/ AP duties in at least two of the following: water management (Legionella), ventilation in healthcare premises, medical gases, etc. would be an advantage but not essential.
• CAFM knowledge and experience, running reports, interrogating the system, analysing workload etc.
• Full driving licence required.
• Interface with suppliers and service providers as required to meet the needs of the service Organisational skills and ability to prioritise workloads to ensure deadlines are met.
• Ability to work under pressure, take ownership of problems and deal with them to their conclusion.
• Understanding of HR related items.
• Sound awareness of risk assessment and working safely with equipment.
• Basic computer literate.
• Apprentice trained and qualified/experienced within a mechanical/electrical background.
• Requirement to take on Authorised Person, Competent Person or Responsible Person duties once fully trained and site aware
• Train to become an authorised person in various disciplines
• Strong customer focus with experience of delivering high standards of Customer Service. Previous FM experience within a hospital and/or PFI environment would be an advantage
• Preferably experienced with HVAC, pump systems, medical gases, steam systems, pressure systems, water systems and legionella.

Benefits

• 2 corporate social responsibility days per year
• Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
• Cycle to work scheme
• Attractive Employee Referral Rewards Scheme
• Gym membership discounts
• Life Cover equivalent to 1.5 times annual salary
• Employee discount shopping schemes on major brands and retailers
• 24/7 Employee Assistance Program and access to mental wellbeing app
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• 24 days annual leave increasing to 25 after 1 years’ service (+ public holidays)
• Holiday purchase scheme

Training + Development

Interview process

Visa Sponsorship

Security clearance