Anti Social Behaviour Officer

Overview

Investigate and manage anti-social behaviour cases, using legal tools and liaising with partners.

Key Responsibilities

• risk assessment
• case management
• court representation
• stakeholder updates
• evidence gathering
• legal action

Tasks

As an Anti-Social Behaviour Officer at Hyde, you will be responsible for managing and investigating anti-social behaviour cases, ensuring proportionate and effective interventions are taken to protect our residents and communities. You’ll play a key role in providing excellent customer service, utilising legal and non-legal tools, and working with internal and external partners to resolve complex cases. -Risk-assess victims of ASB and implement appropriate case management plans, making referrals where necessary. -Prepare cases for court action and represent Hyde in court and eviction hearings, liaising with Legal Services and solicitors as appropriate. -Work proactively to keep customers and stakeholders informed about the progress of cases, providing timely and accurate responses. -Make effective use of specialist equipment to assist with investigations and gather evidence. -Take proportionate and necessary action when justified, using both legal and non-legal remedies while considering the vulnerability and support needs of all parties.

Requirements

• problem solving
• tenancy management
• asb knowledge
• multi-agency
• independent
• ftc

What You Bring

6 month FTC -Strong problem-solving skills, using defined processes to resolve day-to-day issues. -Proven experience of tenancy management with a strong understanding of tenancy related housing legislation (essential). -Up-to-date working knowledge of ASB case investigations and housing legislation. -Knowledge and experience of multi-agency working. -Previous ASB experience or housing officer experience with exposure to ASB cases. -The ability to work independently and carry out home/site visits, often lone working in varied environments including high-rise blocks and large estates.

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Benefits

Up to £38,000 As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond. Hyde is looking for an Anti-Social Behaviour Officer to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. -Award-winning flexible benefits platform -Life assurance -Support for learning and career development -Hybrid working options available -Excellent pension scheme -Generous holiday allowance

About The Hyde Group

-Operates as a not-for-profit association with profit-making subsidiaries, reinvesting surplus into new homes. -Typical projects include shared ownership, social rent, private rent and outright sale schemes. -Notable regeneration project: redevelopment of Packington Estate transforming council flats into mixed‑tenure homes. -Combines a social mission with entrepreneurial spirit to deliver large-scale affordable housing.

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