Strategy and Operations Principal

Overview

Lead strategy, partnerships, and ops improvements for Via’s fleet operations.

Key Responsibilities

• process improvement
• strategic partnerships
• data analysis
• p&l management
• cross-functional collaboration
• operational excellence

Tasks

-Process improvement: Identify opportunities to streamline workflows, implement best practices, and build scalable systems that support Via’s continued expansion. -Strategic partnerships: Develop and nurture strategic partnerships and manage vendor relations to achieve Via’s growth and operational objectives -Strategic impact: Engage in strategic decision-making, rigorous project planning, and employ an entrepreneurial mindset to continually evolve Via’s operations -Drive targets: Own the achievement of monthly, quarterly and annual operations and financial targets by developing and implementing innovative strategies -Data analysis: Perform detailed analyses to support data-driven decision-making. -P&L ownership: Use data to interpret P&L, influence cost structure, and drive margin improvements. -Cross-functional collaboration: Collaborate with teams across the organization, including Market Operations and Partner Operations, to deliver projects and support impact for our partners and riders -Operational excellence: Manage essential aspects of daily operations to ensure smooth ongoing operations, while also thinking strategically about long-term improvements and sustainable growth.

Requirements

• sql
• excel
• tableau
• bachelor's
• 6+ years
• team leader

What You Bring

-High degree of ownership: You have a proven track record of translating strategy into operational success. -Adaptability: Respond to shifting business needs, pivoting effectively to align with company priorities and new opportunities. -Detail oriented: Meticulous and vigilant, with a high level of attention to detail -Effective communicator: You excel in conducting complex analyses and can distill key insights for various audiences, with a knack for finding the right tone -Team leader: Effective team leader with a track record of driving collective success through strategic direction and engagement -Minimum of 6+ years of work experience -Collaborative team player: Skilled at generating buy-in and working effectively within a multi-team, multi-geography organization. -Data analytics experience is a plus (SQL) -Have a Bachelor’s Degree with a record of exceptional academic achievement -Partner-facing: Skilled at managing and building relationships with external partners and stakeholders. -Comfortable with analytical tools such as Excel, Google Suite, and Tableau, with a desire to further enhance your skills. -Project ownership: Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner -Fleet experience is a plus

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Benefits

-Salary Range: $130,000 - $165,000 / year -Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable -We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

About Via

-Founded in 2012 as a ridesharing app with algorithm-driven route optimization. -Transitioned from consumer services to a B2B TransitTech provider for public and private transit systems. -Enables microtransit, paratransit, school and employee shuttles, and non-emergency medical transport. -Technology is used across five continents, demonstrating scalability and adaptability to diverse mobility needs. -Known for transforming traditional fixed-route systems into dynamic, demand-responsive transit networks.

Sector Specialisms