Field Technician - Grand Rapids Area

Overview

Measure, install, and service residential windows/doors, handling customers.

Key Responsibilities

• measurements
• pricing support
• change orders
• service assessments
• inventory management
• site visits

Tasks

-Support pricing process by providing accurate measurements and assessments for labor/materials -Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions -Review installation project/process with customers -Execute change order specifications -Fulfill service appointment specifications -Maintaining a driving record that meets company’s insurance standards -Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements -Visit residential customer sites to measure each window, door, sliding glass door opening as needed -Complete service assessments; identify needed services, materials, and labor to relevant stakeholders -Maintain service parts inventory and equipment

Requirements

• epa certification
• window measuring
• 3-4 years
• installation experience
• vinyl/aluminum
• permit knowledge

What You Bring

As we continue to grow and expand into new markets in 2026, we’re looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement. The field technician goes out to do all service and will help with installations. They must be comfortable with heights and have previous installation experience working with installing windows on non-new construction homes. They must be able to drive the work vehicle and know how to work with difficult customers. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. We’re seeking a Field Technician who will play a critical role in growing and developing our operational and install processes The field technician goes out to do all service and will help with installations. They must be comfortable with heights and have previous installation experience working with installing windows on non-new construction homes. They must be able to drive the work vehicle and know how to work with difficult customers. This role will work onsite out of our new Grand Rapids, MI location. Candidates from Kentwood, Forest Hills, Wyoming, Walker, Northview, and other surrounding areas are encouraged to apply.  What You Will Do:Visit residential customer sites to measure each window, door, sliding glass door opening as needed Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements Support pricing process by providing accurate measurements and assessments for labor/materials Review installation project/process with customers Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions Execute change order specifications Maintain service parts inventory and equipmentComplete service assessments; identify needed services, materials, and labor to relevant stakeholders Fulfill service appointment specifications Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques. Maintain proficiency to do all tasks of the position. Maintain a substantive knowledge of product, install techniques, and construction basics Maintaining a driving record that meets company’s insurance standardsAbility to use an extension ladder in a safe manner to measure windows and perform servicesMust be able to pass EPA certification and follow EPA RegulationsKnowledge of local permit/license/historical/HOA requirementsWhat We Are Looking For:Construction/home remodeling Must know how to measure windows 3-4 years of Measuring experience Working on Vinyl/Aluminum/Impact Longevity with previous companies What We Offer:Competitive pay starting at $33.00 per hour and performance-based bonus opportunities Full benefits package including medical, dental, vision, life, and 401(k) retirement options Paid time off Growth opportunities within a rapidly expanding company A supportive team culture where your contributions matter and craftsmanship is celebrated Training to help you succeed from Day One Why Window Nation? At Window Nation, we know that when our people grow, our company grows. From hands-on training and career growth opportunities to a supportive, team-first culture that values craftsmanship, reliability, and collaboration, you'll find a place where your contributions make an impact.Pay Transparency Statement: At Window Nation, compensation is determined on multiple factors, including experience, education, skills, location, and the requirements of the role. For this position, the expected base salary is $33/hour. In addition to base pay, employees are eligible for performance incentives and a comprehensive benefits package. Final compensation will be based on a combination of factors, including the candidate’s relevant experience, qualifications, and internal equity considerations. Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.#INDNMM -Maintain a substantive knowledge of product, install techniques, and construction basics -Must be able to pass EPA certification and follow EPA Regulations -Working on Vinyl/Aluminum/Impact -Maintain proficiency to do all tasks of the position. -Longevity with previous companies -Ability to use an extension ladder in a safe manner to measure windows and perform services -Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques. -Must know how to measure windows -3-4 years of Measuring experience -Knowledge of local permit/license/historical/HOA requirements

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Benefits

At Window Nation, we know that when our people grow, our company grows. From hands-on training and career growth opportunities to a supportive, team-first culture that values craftsmanship, reliability, and collaboration, you'll find a place where your contributions make an impact. Pay Transparency Statement: At Window Nation, compensation is determined on multiple factors, including experience, education, skills, location, and the requirements of the role. For this position, the expected base salary is $33/hour. In addition to base pay, employees are eligible for performance incentives and a comprehensive benefits package. Final compensation will be based on a combination of factors, including the candidate’s relevant experience, qualifications, and internal equity considerations. Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.#INDNMM Why Window Nation? At Window Nation, we know that when our people grow, our company grows. From hands-on training and career growth opportunities to a supportive, team-first culture that values craftsmanship, reliability, and collaboration, you'll find a place where your contributions make an impact.Pay Transparency Statement: At Window Nation, compensation is determined on multiple factors, including experience, education, skills, location, and the requirements of the role. For this position, the expected base salary is $33/hour. In addition to base pay, employees are eligible for performance incentives and a comprehensive benefits package. Final compensation will be based on a combination of factors, including the candidate’s relevant experience, qualifications, and internal equity considerations. Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.#INDNMM -Growth opportunities within a rapidly expanding company -Paid time off -A supportive team culture where your contributions matter and craftsmanship is celebrated -Training to help you succeed from Day One -Competitive pay starting at $33.00 per hour and performance-based bonus opportunities -Full benefits package including medical, dental, vision, life, and 401(k) retirement options

About Window Nation

-Catering to both residential and commercial properties with high-quality, energy-efficient windows and doors. -Specializing in custom window and door installations that focus on enhancing homes with energy-saving solutions. -Offering exceptional customer service, installation, and product warranties. -Providing a wide range of product options, from vinyl windows to sliding glass doors, to meet various aesthetic and functional needs. -Notable for offering a seamless customer experience from the first consultation to installation and beyond. -Continuously expanding its market reach by acquiring other window companies.

Sector Specialisms

Visa Sponsorship

-window nation does not provide visa sponsorship; candidates must be authorized to work in the us permanently.