Scale Operator

Overview

Operate scales, record vehicle weights, process payments and data entry.

Key Responsibilities

• scale operations
• data entry
• charge calculation
• report generation
• payment processing
• customer service

Tasks

-Responds to customer inquiries and provide information relating to proper procedures for facility. -This position also records load information into a computerized system and may also collect fees from the customer. -Responsible for operating the scales and associated computers to record weights of incoming and outgoing vehicles. -Maintains professional interaction with internal and external customers. -Runs and prepares reports as necessary. -Maintains all paperwork pertaining to the scales/facility. -Accurately calculates charges for customers based on load weight/size, content, area, etc. -Performs all tasks in a safe manner and maintain records in compliance with all local, state, and federal regulations and company policies. -Operates scale equipment to weigh all incoming and outgoing vehicles and determine appropriate charges. -Maintains a positive work atmosphere by performing and communicating in a manner that promotes good relationships with all employees, co workers, and management. -Receives payment from customers, provide receipts, and document the transaction and materials received into computer system. -Performs routine clerical duties. -Records customer and load information into a computerized system to ensure proper charges to customer. -Balances daily receipts to ensure accurate record keeping and appropriate billing.

Requirements

• high school
• microsoft
• windows
• customer service
• problem solving
• aggregates

What You Bring

-Must be able to handle a heavy volume of work in a professional and efficient manner. -Must have basic math skills with the ability to accurately determine charges, receive payment, make change and balance cash receipts daily. -Must work efficiently and effectively, both independently and as a team. -Must be able to react well under pressure and treat others with respect. -High school diploma or GED equivalent -Must be organized and detail oriented with the ability to multi-task. -Must be able to work overtime, weekends, and/or holidays. -Must have excellent verbal and written communication skills to be able to communicate effectively and professionally with internal and external customers. -Must be able to communicate via radio/intercom system in a professional manner. -Additional skills may be required to perform additional task(s) specific to work location, department or line of business. -Must be able to identify issues, make decisions, and resolve problems. -Must have general knowledge of office functions. -Experience in Aggregates industry preferred -Must possess excellent customer service and data entry skills. -Must be computer proficiency in Windows and Microsoft applications; Global Data software skills are a plus.

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Benefits

-Partial Saturdays may be needed during the May-December timeframe, depending on sales demand. 6:00am:12:00pm -Benefits: Olen offers a competitive compensation and benefits package including medical, life insurance paid time off and a 401K plan.

About Kokosing

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