Dispatcher
Socotec
Provider of testing, inspection, and certification services for construction, infrastructure, and industry sectors.
Dispatch and schedule 50+ field inspectors daily, manage client communication and job records.
1 months ago ago
$50,000 - $60,000
Junior (1-3 years)
Full Time
Mineola, NY
Onsite
Company Size
12,500 Employees
Service Specialisms
Project Advisory
Engineering Design Consulting
Testing & Inspection
Building Envelope
Schedule & Contract Management
Sector Specialisms
Infrastructure
Buildings
Energy
Industrial
Nuclear
Role
Description
job updates
dispatch coordination
work orders
inspector monitoring
customer service
inspector scheduling
- Provide updates and follow up on jobs for numerous construction projects
- Work with the Dispatch Team to ensure compliance of work instructions to the field employees in order to provide an efficient and productive work environment,
- Dispatch work orders and details to inspectors daily thru phone call and email
- Monitoring inspectors, handling paperwork, entering correct information into the system
- Provide optimum customer service to clients and accurate records of job status updates.
- This position is responsible for directing/scheduling field inspectors as well as daily communication with our clients.
Requirements
ms office
nyc knowledge
proactive
organizational
interpersonal
fast‑paced
- Exceptional organizational skills
- Proactive, self-starter, problem solver
- Ability to work with clients, operational staff, field and management
- Must be customer focused and team orientated
- Proficient in MS Office/computer literate
- Ability to prioritize while keeping an eye on detail
- Ability to handle multiple tasks concurrently
- Strong interpersonal skills
- Knowledge of NYC and the 5 boroughs a MUST
- Ability to work in a fast-paced environment
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
People also searched
Customer Service Jobs in Queens United StatesProject Coordinator Jobs in Queens United StatesConstruction Scheduler Jobs in Queens United StatesGeneral Admin & Support Jobs in Queens United StatesLogistics Manager Jobs in Queens United StatesConstruction Coordinator Jobs in Queens United StatesOperations Administrator Jobs in Queens United StatesSite Coordinator Jobs in Queens United States
Company
Overview
- SOCOTEC is a global leader in testing, inspection, and certification (TIC) services, founded in 1953 and headquartered in France.
- The company specializes in ensuring the integrity of assets and safety of people across various industries, with a strong focus on construction and infrastructure sectors.
- SOCOTEC operates in 27 countries across five continents, serving over 250,000 clients worldwide.
- The group reached €1 billion in revenue in 2021, doubling its size in five years, with 50% of turnover coming from international operations.
- SOCOTEC's services include technical verification, geotechnical engineering, environmental safety, and training programs throughout the project lifecycle.
- The company has completed numerous acquisitions to expand its global footprint, including recent strategic purchases in the UK and US markets.
- SOCOTEC aims to achieve a turnover of €2.4 billion by 2028, with 60% expected to come from international activities.
- The company provides specialized services such as LEED certification consulting, sustainable project certifications, and interior wellness planning.
- SOCOTEC has worked on high-profile projects like The Discovery Channel Headquarters in New York (WELL Platinum certified) and 1 Vanderbilt Office Tower (WELL Core Platinum certified).
- The group's expertise extends to emerging areas such as renewable and decarbonized energies, reflecting its adaptation to evolving industry needs.
Culture + Values
- Building trust for a safer and sustainable world
- Commitment & Excellence: Lead by example
- Entrepreneurship & Innovation: Taking risks with an entrepreneurial spirit
- Accountability & Social Responsibility: Being on the solution side
- Employee-centric culture focused on growth and development
- Inclusive and diverse environment celebrating unique perspectives
- Work-life balance with flexible arrangements and wellness programs
- Recognition and rewards for employee achievements
- Open-mindedness and continuous learning
- Customer-centric approach based on trust and empathy
- Ethical practices and integrity as a trusted third-party
- Commitment to reducing carbon footprint and promoting sustainability
- Social inclusion and support for disadvantaged groups
- Emphasis on innovation and tech-driven solutions
Environment + Sustainability
- SOCOTEC aims to reduce its carbon emissions by 15% between 2020 and 2024
- The company's carbon intensity decreased by 4% from 2021 to 2023 worldwide
- Green Trust services and assignments represented 33.45% of SOCOTEC Group sales in 2023, up from 30% in 2022 and 26% in 2021
- Target of 50% of Group sales from Green Trust services by 2028
- Delivered 500 electric vehicles at the end of 2023, with 500 additional vehicles planned for the first half of 2024 in France
- 2028 target: Electrification of 50% of the SOCOTEC vehicle fleet
- Goal to reduce building-related energy consumption by 25% by 2028
- 100% of obsolete D3E equipment processed in the circular economy in France since 2021
- 1,254 units of equipment re-used (30%) or recycled (70%) with partners in 2023
- SOCOTEC offers Green Trust services to improve technical, energy, green, and reuse performance of equipment and buildings
- The company is committed to actively contributing to the development of the circular economy in construction and the environment
- SOCOTEC aims to optimize the energy performance of buildings and adopt responsible behavior to reduce its own carbon footprint
Inclusion & Diversity
- Commitment to gender equality and wellbeing at work through signed agreements
- Targets set to ensure equal treatment and opportunities for men and women
- Measures taken to combat all forms of discrimination
- Assessment of gender balance results across geographical platforms
- Publication of gender pay gap data as required by law
- Women's median hourly pay was 8.0% lower than men's in 2023-24
- 24.5% of women received bonus pay compared to 40.5% of men in 2023-24
Loading...