Senior Infrastructure Engineer

Overview

Maintain enterprise on-premise, private & hybrid cloud infrastructure for UK managed services.

Key Responsibilities

• server management
• on-call support
• service operations
• incident management
• automation
• documentation

Tasks

-Building, Configuring, Securing, Enhancing and Operating back-end servers and services. This is whole life management, so responsibility extends to service improvement, cost management, high availability testing and eventual decommissioning. Typically, this includes: -Attend relevant customer meetings as and where required. Examples may include presenting changes to the change advisory board, or providing technical feedback as part of a formal problem review. -Be part of the team that includes participation in an On-Call rotation to provide our customers 24/7 support. -You will operate and continually improve systems delivering hosted services: -Provide technical support and take ownership of incidents, respecting SLAs and OLAs as guided. -Implement solutions with colleagues to drive automation, to improve responsiveness and consistency. -Maintain documentation through system lifecycles, ensuring compliance to relevant standards (i.e. ITIL, ISO 27001, 9001) and security (i.e. CIS, STIG).

Requirements

• powershell
• logic monitor
• virtualization
• enterprise storage
• documentation
• problem solving

What You Bring

-Understanding of good practices to drive standard, repeatable deployment processes and procedures with experience of automating, scripting, and streamlining processes for efficiency and accuracy, using tooling such as PowerShell. -A keen willingness to mentor others within your field of expertise. -Outstanding presentation and communication skills, written and oral, conversing at all levels with customers, prospects and internally. -Enterprise monitoring and automation tools (Logic Monitor) -Capability to author and update infrastructure, support and procedural documentation. -Enterprise storage (IBM, NetApp, Dell, HPE etc.) -Demonstrable experience of infrastructure management and use of a range of tooling. -Virtualisation (VMware and/or Hyper-V) -Effective time management skills, ability to multitask and prioritise under pressure. -Working knowledge of network fundamentals and security technologies. -Excellent problem-solving skills and ability to devise and implement strategies beneficial to Advanced and our clients.

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Benefits

-Annual Leave 26 days of annual leave, plus public holidays and the ability to buy additional days -Pension Scheme Our plan with Scottish Widows offers 5% matched contribution by the company -Income protection insurance Providing you with support and assistance when you need it most -MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding -Employee Assistance Programme Free advice, support, and confidential counselling available 24/7 through Care First -Performance & Talent Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self -Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger -Development Programmes From Future Managers to Leadership Training, our development programmes help you get where you need to go -Volunteering Time Our volunteering leave scheme allows you to use your time to help those who need it -Performance Bonus Our Group-wide bonus scheme enables you to reap the rewards of your success

About Sulaiman Alqudaibi Co. For Grp & Plastic Products

-Pioneered polymer concrete manholes and jacking pipes in the early 1990s and added GRE pipes in 2000. -Achieved ISO 9001 and ISO 14001 certifications and became the first fully Kuwaiti‑owned GRP pipe supplier approved by Kuwait Oil Company. -Supplies major infrastructure customers like Kuwait’s Ministry of Public Works and exports to Qatar and Singapore. -Manufactures a broad product range: GRP/FRP pipes, GRE pipes, polymer concrete jacking pipes, manholes and GRP tanks. -GRP pipes are produced via dual filament and continuous winding—durable, corrosion‑resistant solutions for sewage, desalination, subsea and industrial uses. -A fully Kuwaiti, independent manufacturer—unique in Gulf‑region GRP production without foreign partnerships.

Sector Specialisms