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Service Writer / Advisor

Papé Group

The Role

Overview

Manage service orders, customer service, and workflow for heavy‑truck service department.

Requirements

  • mechanical
  • heavy trucks
  • outlook
  • word
  • excel
  • customer service

What You Bring

-Mechanical aptitude and experience with heavy trucks are plusses! -Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs. -Ability to perform at a high level in a fast-paced and team-oriented environment. -Excellent customer relations and communication skills.

Benefits

-Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs. -Competitive pay based on your skills, training, and experience level. -Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 40 hours worked, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well. -Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter. -Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Company

About Papé Group

-It operates over 160 locations across nine Western states, generating between $500 million and $1 billion in annual revenue. -Papé specializes in selling, renting, repairing and servicing heavy equipment—from construction machines and forestry gear to agricultural vehicles and trucks.

Sector Specialisms

Construction

Forestry

Logging

Material Handling

Landscaping

Trenching

Farm Equipment

Warehouse Operations

Infrastructure

Transportation

Mining

Agriculture

Security Clearance

-pre‑employment drug test required.