Team Leader

Overview

Lead pub team to deliver excellent service and maintain standards during shifts.

Key Responsibilities

• customer service
• team coordination
• bar safety
• management backup
• service leadership

Tasks

-Provide customers with a heartfelt and memorable experience each and every time they visit. -Deputise for the management team and resolve any issues that arise in their absence. -Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork. -Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible. -Be a role model to the team on giving great service and making sure every customer receives a warm welcome.

Requirements

• quick thinking
• problem solving
• detail oriented

What You Bring

-An ability to think on your feet and adapt to whatever challenges arise during a busy shift. -A great eye for detail, making sure every pint is poured to perfection.

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Benefits

-Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank. -Free employee assistance program – mental health, well-being, financial, and legal support because you matter! -Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them! -Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. -The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. -Wagestream – access your wage before payday for when life happens. -Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

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