Surveyor/Senior Surveyor (Property Management)

Description

Managing your own workload to deliver all property management activity, as listed in the key responsibilities below.

• Build and maintain relationships with other parts of the wider CBRE service lines
• Attending client meetings, ensure recording of minutes and carrying out of actions arising
• Approve service charge year end reconciliations in accordance with RICS guidelines/client instruction
• Use and grow knowledge of law relating to property management in order to make recommendations to the client
• Work closely with the Credit Control Team and, where appropriate, provide recommendations to clients to recover rent and other sums due under the lease terms
• Ensure client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager
• Responsibility for compliance relating to sites under their control, taking action or escalating any issues relating to non-compliance
• Work with the on-site facilities teams to review and obtain approval of service charge budgets
• Take appropriate action for all forthcoming lease diary events
• Carry out property inspections
• Ensure rent demands are raised accurately and on time
• Ensure all t fee invoices for additional services, including tenant applications, are raised and paid promptly
• Responsibility for taking the appropriate action in response to any legal notice received in relation to a managed property
• Explore opportunities for new business generation and be an efficient presenter
• Responsibility for arranging and chairing occupier meetings and occupier liaison as required
• Ensure recording of minutes of occupier meetings and 1-2-1 meetings are completed and all actions arising from the meeting are dealt with
• Manage the transition of client/properties in and out of CBRE management
• Reading of leases and ensuring accurate data is maintained on the property management system
• Responsibility for preparing data for client meetings
• Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements including the terms of the lease
• Identify and progress opportunities for additional services from other service lines.
• Identify opportunities for providing additional Property Management services to clients, including placemaking and enhanced sustainability services, and provide appropriate recommendations.
• Review tenant applications and prepare client recommendations
• Review service charge cash flows and budgets subject to client requirements

Requirements

Working at CBRE

• Able to contribute to the team and department business plans
• Valid UK driving licence preferred
• Able to build and maintain client relationships and internal relationships with other service lines
• Able to work as part of a team, supporting other team members and assisting the lead Director in the department in the running of the team.
• Understand and grow knowledge of the clients' investment objectives
• Able to use IT software such as Word, Excel and other databases
• Be able to recognise opportunities for selling additional services to clients, including cross-selling.
• Be fully conversant with, and adhere to, the rules and procedures contained in the Company's FCA Insurance Business Compliance Manual
• Able to build and maintain tenant/customer relationships
• Constantly updating knowledge of legislation relating to property management
• RICS qualified preferred
• Be able to apply legal principles of tenant applications for consent and the processes to be followed
• Understand and use industry/CBRE specific IT applications, including Tramps and Yardi.
• Understand credit control methods

Benefits

When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You'll realize your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry.

This position is full time, permanent with hybrid working in Birmingham.

Training + Development

Interview process

Visa Sponsorship

Security clearance