Senior Business Analyst
Scottish Power
Lead debt recovery improvements, analysis and project delivery for ScottishPower's utility operations.
8d ago
£38,442
Expert & Leadership (13+ years)
Full Time
United Kingdom, Blantyre | United Kingdom, Warrington | Wrexham
Hybrid
Company Size
5,750 across the UK Employees
Service Specialisms
Construction
Operation & Maintenance
Retail
Sector Specialisms
Power Grid
Renewables
Energy Retail
Role
What you would be doing
report development
root cause
process design
project management
business analysis
improvement plans
- Development of business performance reports using a variety of systems
- Accountability for root cause analysis, business improvement & change, reporting, identification and establishment of effective process controls
- Use existing business knowledge and technical expertise to problem solve and process design to ensure the successful implementation of system and process improvements
- Project management of recommended solutions through to successful implementation
- Lead the analysis, reporting, improvement reviews and development of business improvement plans
What you bring
sap
utilities
kpis
project management
debt collection
analytical
- The ability to understand complexity quickly and make sound decisions with confidence and clarity within a complex and fast-moving environment
- Financial and Business Acumen, especially the ability to manage performance data and KPIs
- Strong experience in utilities industry with a clear understanding of the complexities inherent in the de-regulated electricity and gas markets
- Proven record of driving improvements with SAP and Dunning strategies and collection steps
- A good understanding of Prepayment, Payment schemes and debt collection practices and processes
- Exceptional interpersonal skills, including communication, teamwork, facilitation and negotiation
- Highly numerate and analytical
- Understanding of the centre of excellence methodologies and general IT business process
- Well-developed project and programme management skills and experience of leading change
- Excellent planning and organisational skills
- Experience of leading a successful team, including application of performance management
- Experience of debt collections systems, processes models and policies
- Proactive analysis of KPIs / CTQs to identify trends and issues
- Electric Vehicle Schemes – to help you transition to green/clean driving
- Cycle to Work scheme and Public Transport Season Ticket Loans
- Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
- Technology Vouchers – save more and spread the cost of your technology purchases
- Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
- Life Assurance (4x salary)
- Holiday Purchase – perfect your work/life balance with extra annual leave
- 36 days annual leave
- Debt recovery and debt mitigation
- Access to Savesmart financial wellbeing support
- Share Schemes
Information not given or found
Interview process
Information not given or found
Visa Sponsorship- support for immigration requirements for non-citizen applicants.
Information not given or found
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Company
Overview
£9.5 billion
Annual Revenue 2023
Generated through operations in energy networks, renewables, and retail and wholesale energy services.
£8.4 billion
Annual Revenue 2022
Reflects the company's performance across various energy-related business units.
13.1%
Year-On-Year Growth
Increase in annual revenue from 2022 to 2023.
- Operates in electricity generation, transmission, and distribution and specialises in renewable energy, particularly onshore and offshore wind farms, and manages the transmission and distribution networks in South and Central Scotland, as well as parts of North Wales and North West England.
- Provides electricity and gas to residential, commercial, and industrial customers across the UK, offering services such as smart metering, energy efficiency advice, and home services like boiler care and maintenance.
- Has three main divisions: Energy Networks, Renewables, and Energy Retail and Wholesale.
- *SUSTAINABLE ENERGY:* Emphasises pioneering renewable energy, creating economic, social, and environmental value, with a commitment to safety, environmental respect, and ethical, rational, responsible actions.
- *INTEGRATING FORCE:* Acts as a dynamic and responsible force for change, fostering collaboration, sharing knowledge, encouraging diversity, and growing talent to achieve common goals.
- *DRIVING FORCE:* Focuses on bringing about efficient change by challenging processes, innovating for continuous improvement, and anticipating customer needs.
2040 Target
Net Zero Commitment
Committed to achieving net zero emissions by 2040.
100% Renewable
Clean Energy Production
All electricity generated from UK windfarms, ensuring a sustainable energy supply.
1,157 Turbines
Wind Energy Network
Operates a network of 1,157 turbines across onshore windfarms, contributing to significant renewable energy generation.
38 Windfarms
Energy Infrastructure
Maintains 38 onshore windfarm sites, supporting the transition to clean energy.
- ScottishPower is a leader in renewable energy.
- Enough electricity to power over 1.2 million homes, nearly half the homes in Scotland.
- Capacity to generate 1,948 MW of electricity.
35% Women Target
% of senior management roles
Target for women in senior management roles by 2030.
32% Female Representation
% in senior management
Increase in female representation in senior management from 26% in 2021 to 32% in 2022.
- Collaborates with several recognised organisations to enhance its commitment to diversity and inclusion, such as the Business Disability Forum, The Armed Forces Covenant, Carers UK, ENABLE Scotland, and POWERful Women. It holds the highest level of accreditation of the Armed Forces Covenant (Gold Status) and received the Inclusive Workplace Award from the Scottish Union of Supported Employment for two consecutive years.
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