Letttings Negotiator

Overview

Manage residential lettings from enquiries to move‑in, ensuring occupancy and tenant satisfaction.

Key Responsibilities

• application processing
• data management
• property viewings
• defect reporting
• tenant check‑ins
• performance reporting

Tasks

-Work closely with the Tenancy Progression team to ensure applications are processed efficiently. -Maintain accurate systems and data for all lettings activity. -Gather feedback from prospective tenants to support pricing and marketing strategies. -Conduct property viewings and negotiate offers to drive occupancy. -Identify and report any defects or maintenance issues to the Property Management team. -Conduct tenant check-ins and address queries throughout the tenancy process. -Report lettings performance to the Lettings Manager. -Deliver against operational KPIs, including lease-up targets, occupancy rates, net income, and customer satisfaction. -Collaborate with third-party agents when required.

Requirements

• organised
• confidentiality
• customer service
• problem solving
• team player
• lettings

What You Bring

-Highly organised with the ability to manage multiple priorities effectively. -High level of confidentiality and integrity. -Exceptional customer service and strong verbal and written communication skills. -Strong problem-solving skills and the ability to resolve issues efficiently. -Professional in presenting and interpreting information accurately. -Collaborative team player with the ability to inspire and motivate colleagues. -Confident working autonomously, making informed decisions, and initiating action in line with processes. -Experience in residential lettings, real estate, or sales; BTR/PRS experience preferred but not essential.

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Benefits

-Ambition to grow within a fast-scaling organisation with opportunities for career progression.

About Deverellsmith

-From its London roots, it has grown into a global force, extending its reach across the UK, Europe, the US and the Middle East. -The company expanded its offering with the acquisition of flexible working platform Daisy Chain, integrating technology into recruitment. -It operates both its core recruitment arm and Hintel—an outsourced talent consultancy focused on the property sector. -Known for high‑profile placements, it works with small agencies up to major developers, estate agents, lenders and operators. -Specialisms range across residential, commercial, development, investment, land & planning, debt & equity, mortgages and more. -It delivers data‑driven recruitment strategies, including salary guides and market reports, tailored to Build‑to‑Rent and other sectors. -Growth highlights include launching a national UK estate agency service and opening a Middle East office under the Hintel brand.

Sector Specialisms