Customer Service Rep

Overview

Assist guests with parking rates, retrieve vehicles, and provide customer service.

Key Responsibilities

• guest greeting
• issue resolution
• cleaning
• maintenance
• parking guidance
• uniform appearance

Tasks

-Impress us all by maintaining the company uniform appearance, cheerfully greeting and thanking guests, resolving issues, and being an all-around pleasure. -You may be asked by local management to complete small cleaning or maintenance tasks or other special projects. -Explain the parking rates and provide instructions for guests to retrieve their self-park vehicles.

Requirements

• active
• standing
• walking
• lifting

What You Bring

-Be active during your shift, standing, walking, and sometimes helping with items weighing up to 50lbs.

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Benefits

-Flexible scheduling; paid Holidays and Wellness. -(FT Employees) Paid vacation and an extra day-off on your birthday!! -Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member. -(FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k! -Wellness is provided according to city or state mandates -Free Parking!** -The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)* *Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.*

About Propark Mobility

-A pioneer in the parking and mobility services sector. -Delivers cutting-edge solutions including parking management, valet services, and electric vehicle charging stations. -Serves various industries such as airports, hotels, residential buildings, and municipalities. -Focuses on sustainability and customer experience by offering tech-enabled services like mobile app parking and automated systems. -A leader in integrating electric vehicle infrastructure into its services. -Operates across numerous major cities, offering both short-term and long-term parking solutions. -Tailors parking operations to suit the unique needs of each client. -Adopts innovative technologies to stand out in a rapidly changing industry.

Sector Specialisms