Benefits Specialist

Overview

Administer employee benefits, support inquiries, ensure compliance, and manage wellness.

Key Responsibilities

• benefit administration
• compliance audits
• wellness programs
• customer service
• data audits
• open enrollment

Tasks

-Provide timely and accurate information to employees regarding claim inquiries, policy clarifications, COBRA, and dispute resolutions -Provide occasional support for immigration sponsorship processes, including documentation preparation and coordination of related employee inquiries -Support invoice processing, check requests, and wellness vendor reimbursements (e.g., Cigna); manage incoming office mail and the benefits inbox -Coordinate and promote wellness initiatives and events; track employee engagement, manage annual wellness budget, and collaborate with vendors. -Preserves confidentiality of employee medical documentation and files -Ensure compliance with ERISA, IRS, DOL, and internal policies; support preparation of annual filings such as Form 5500 -Act as primary point for employee benefit inquiries, providing guidance, support, and issue resolution by partnering with internal stakeholders and carriers -Provide exceptional customer service to internal and external partners -Administer the 401(k) plan, including enrollments, contributions, distributions, audits, and nondiscrimination testing; coordinate with payroll to ensure accurate loan repayments and contribution tracking -Partner with Benefits team in the day-to-day administration of a company benefit plans, including, but not limited to, health insurance, retirement plans, and other voluntary benefits -Plan and execute employee Anniversary recognition activities and benefit-related communications -Guide employees through benefit events including open enrollment, qualifying life events, and new hire onboarding -Resolve and redirect Help Desk tickets in accordance with established service level agreements (SLAs) -Ensuring the accuracy of benefit data through audits, handling qualifying life events, and maintaining compliance with Workday processes -Ensure compliance with regulatory, benefit plan, and Company policy requirements

Requirements

• bilingual
• 3+ years
• workday
• excel
• benefits
• bachelor's

What You Bring

-Bi-lingual (English & Spanish) highly desirable -3+ years of experience in benefits, wellness, and end user support -Experience with Workday or similar HRIS systems is a plus -Detail-oriented with strong organizational and time management abilities -Advanced Excel skills required (pivot tables, VLOOKUP, charts, etc.); data visualization experience is a plus -Excellent interpersonal skills and customer service mindset with the ability to handle confidential matters professionally -Strong knowledge of employee benefit plans, regulations, and industry best practices -Strong understanding of benefits regulations (ERISA, HIPAA, ACA, COBRA, FMLA) -Bachelor's degree in Human Resources, Business Administration, or a related field

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About Moss & Associates (Construction)

-The company has built a diverse portfolio, delivering projects across residential, commercial, industrial, and infrastructure sectors. -The company stands out for its ability to manage complex, large-scale projects, including high-profile government and private sector contracts. -Specializing in heavy civil work, the company has helped transform urban landscapes, constructing roads, bridges, and critical infrastructure. -Embracing a forward-thinking approach, the company integrates cutting-edge construction technologies to improve efficiency and quality. -The company has gained a reputation for its strong leadership, project management excellence, and unwavering commitment to timely project completion.

Sector Specialisms