Service Plumber - Cincinnati

Overview

Perform HVAC service calls, maintenance, repairs, and ensure 5-star client experience.

Key Responsibilities

• closeout
• equipment maintenance
• warranty claims
• service execution
• dispatcher coordination
• client communication

Tasks

-Closeout all times (dispatch, arrival, completion) accurately with dispatcher. -Maintain communication with clients and internal teams. -Provide all clients with a 5-Star experience! -Maintain company equipment and vehicles and follow repair process when needed. Maintain personal tools required for role. -Fill out warranty claim forms and turn in with parts for warranty processing. -Complete all assigned work (service, tune-ups, inspections) in a complete, safe, and professional manner. -Complete closeout process with 100% accuracy immediately upon completion of job. -Courteously take work direction from the dispatcher.

Requirements

• plumbing
• driver's license

What You Bring

-Thorough knowledge of plumbing system maintenance and repairs. -Valid driver's license to drive company vehicle.

People Also Searched For

Benefits

-Industry Leading Training Programs -Voluntary Short-Term Disability Insurance, Accident Insurance and Critical Illness Insurance -Clearly Outlined Career Path -Company Matched Health Savings Account and 401k Retirement Account -Friends & Family Discount -Additional Income Opportunities -Employee Personal Loan Program -Company Paid Personal Time Off (Up to 4 Weeks) -Medical (as low as $1), Dental and Vision Insurance -Six (6) Paid Company Holidays -One (1) Paid Community Service Day -Company Paid Other Time Off (Bereavement & Jury Duty) -A place you LOVE to come to work each day and so much more! -Employee Discount -FREE Long-Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health)

About Thomas & Galbraith - Cincinnati

-Projects range from routine AC or furnace maintenance to sewer line replacements, whole‑home generator installs, and custom plumbing solutions. -Known for community initiatives like donating HVAC systems to teachers. -Technicians work 24/7, backed by NATE certifications, fully stocked trucks, and a 100% satisfaction or money‑back guarantee. -Expanded into Dayton in 2024–2025, opening a new office and hiring locally to meet growing demand across southwest Ohio. -Famous locally for 'Max,' a mustachioed cartoon mascot representing workmanship pride and friendly service heritage.

Sector Specialisms