Express Lanes Operator [Part-Time: Weekends]

Description

• Prepare daily, weekly, and monthly reports
• Respond to, communicate, and document roadway incidents occurring within MTC’s Express Lane Roadway Network
• Monitor and evaluate MTC’s Dynamic Pricing Algorithm, and recommend changes to toll prices based on current traffic conditions
• Identify, communicate, and document Toll Collection System (TCS) issues and failures
• Prepare and send the shift report
• Coordinate with agency and consultant staff on incident response and issue resolution
• Provide after hours and emergency system performance support
• Perform ad-hoc and scheduled operational and system audits

Requirements

• Extensive computing and Microsoft Office experience
• Required to work weekends and will be utilize as needed for weekday operations.
• Strong work ethic
• Previous transportation management experience is a plus, but is not required
• Experience working in a team environment
• Strong analytical and critical thinking
• Strong organizational skills and ability to multitask
• Associates degree or higher (preferred)
• Excellent communication and interpersonal skills

Benefits

• 401(k) with immediate matching and no vesting period
• Medical reimbursement plans
• Comprehensive medical, dental, and vision coverage
• Education assistance program
• Life insurance
• In-house training programs
• Generous Paid-Time-Off [PTO] benefits
• Disability coverage

Training + Development

Interview process

Visa Sponsorship

Security clearance