House Attendant

Overview

Maintain cleanliness, handle guest items, and support housekeeping duties.

Key Responsibilities

• equipment maintenance
• guestroom cleaning
• luggage assistance
• lost items
• storage management
• guest satisfaction

Tasks

-Maintain hotel equipment in proper working order. -Complete special projects as assigned by the Housekeeping Manager. -Handle all requests for luggage assistance in a friendly, efficient and courteous manner. -Clean guestrooms as needed. -Maintain storage of hotel equipment in proper area. -Handle items for "Lost and Found" according to hotel standards. -Ensure overall guest satisfaction.

Requirements

• communication
• high school
• hotel experience
• heavy lifting
• emergency
• standing

What You Bring

-Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. -Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. -Have knowledge of and assist in all emergency procedures. -Ability to stand during entire shift. -Buff marble floors daily according to hotel standards. -High School diploma or equivalent and/or experience in a hotel or a related field preferred. -Shampoo carpets in the public areas according to hotel standards. -Shampoo furniture as needed.

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About Highgate

-Specializes in identifying and unlocking value across the hospitality and real estate sectors. -Has a strong presence in major markets worldwide, with a diverse portfolio spanning luxury, boutique, and extended-stay properties. -Expertise includes hotel operations, development, asset management, and investment strategies. -Approach focuses on strategic acquisitions, partnerships, and repositioning of underperforming assets. -Notable projects include the management of high-end hotels in prime locations, ranging from urban centers to resort destinations. -Known for innovative strategies and the ability to transform and enhance real estate properties. -Continuously leverages market insights and technology to stay at the forefront of the hospitality and real estate industries.

Sector Specialisms