Traffic Control Center Operations Specialist

Overview

Operate traffic control centers, using ITS tech for monitoring, incident response, and coordination.

Key Responsibilities

• sop development
• its operations
• incident detection
• real-time monitoring
• data analysis
• stakeholder coordination

Tasks

-Implement and follow standard operating procedures (SOPs) for incident detection, response coordination, traffic monitoring, and integrated operations. -Assess the operational readiness of the Traffic Control Center (TCC), including evaluating system functionality, staff preparedness, and resource availability to ensure seamless launch and ongoing performance. -Collaborate with team members, external agencies, law enforcement, and emergency responders to ensure effective communication and streamlined incident resolution. -Utilize ITS technologies such as CCTV, dynamic message signs (DMS), traffic detectors, and control software to manage and optimize traffic conditions. -Observe and monitor the day-to-day operations of the traffic control center, including real-time monitoring of traffic flow, incident detection, and coordination of emergency responses. -Develop guidelines, standard operating procedures (SOPs), and staffing requirements for TCC, tailoring them to project needs, regulatory standards, and best practices for efficient 24/7 operations. -Assist in system testing, troubleshooting, and maintenance to uphold the reliability and integration of control center operations. -Analyze traffic data and incident reports to identify trends, support decision-making, and contribute to improvements in traffic management strategies. -Support the coordination with other operational centers, such as emergency management hubs, regional traffic agencies, and integrated command facilities, to facilitate data sharing, joint response protocols, and unified traffic management strategies.

Requirements

• bachelor's
• 10+ years
• its
• data analytics
• decision-making
• communication

What You Bring

-Effective communication skills for reporting and collaborating with diverse stakeholders. -Bachelor’s degree in Transportation, Civil Engineering, Emergency Management, or a related field. -Experience with integrated operations, including multi-agency coordination and real-time traffic management systems. -Minimum 10+ years of experience in traffic control center operations, with demonstrated knowledge of 24/7 operations management. -Proficiency in ITS and traffic management software, including systems for monitoring, control, and data analysis. -Familiarity with advanced ITS technologies and data analytics tools for traffic optimization. -Ability to adapt to contribute to team-based operational environments. -Strong decision-making and problem-solving skills in dynamic, high-pressure environments.

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About Parsons Corporation

-Over decades it expanded into oil, petrochemical, water and infrastructure projects across the US and globally. -It leverages digital tools such as AI platforms, utility data systems, and drone integration alongside traditional design and construction. -Parsons completed high‑profile projects like major bridge, tunnel, and transit works. -Specializing in transportation, energy, environmental remediation, urban development, industrial, and cybersecurity projects. -The firm has delivered hundreds of mega‑projects worldwide, including infrastructure in the Middle East and environmental cleanup contracts.

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