Leasing Agent

Overview

Leasing agent handling rentals, move-ins, renewals and resident services.

Key Responsibilities

• rent collection
• resident records
• move-in
• leasing tours
• occupancy tracking
• compliance docs

Tasks

-Complies with the company policies and procedures. Promotes and ensures compliance with Fair Housing Laws and other industry-related federal, state, and local laws. -Updates residents records as necessary -Responsible for reporting to work on time as scheduled and complying with dress code. -Complete all move-in paperwork including the lease and accompanying addendum in accordance with onsite procedures. -Adheres to all company and site policies and procedures according to the employee handbook, and Eureka safety policies. -Assists the community managers in maintaining occupancy levels at the affordable living community. -Receive rent payments from residents, complete resident receipts, post rent payments to resident accounts and updates resident records. -Assists with incoming/outgoing calls as needed. -Obtains appropriate signatures and documentation related to the move in. -Reviews resident notices to vacate and advises residents of their responsibilities. -Provides tours, performs interviews and responds to mailings and phone calls. -Assists the Community Managers with renting the apartments to meet or beat the occupancy goals. This includes, but is not limited to: conducting tours, maintaining the wait list, gathering required verification, and processing new applications. -Maintain documentation verifying compliance. -Assists in maintain the physical appearance of the community by picking up grounds, performing minor apartment cleaning and touch-up, and ensuring the common areas are clean and neat. -Prepares move in packets. -Participates in all mandatory training programs.

Requirements

• high school
• ged
• customer service
• sales
• interpersonal
• communication

What You Bring

-Ability to communicate and maintain good relationships with office employees. Residents and site employees. -High School diploma, GED. Or additional equivalent experience. -Excellent interpersonal skills and the ability to interact effectively with persons of diverse social, cultural and ethnic backgrounds. -Prior experience in customer service or sales position. -Good verbal communication skills. -Proficiency in customer service and sales

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About Eureka Multifamily Group

-Revitalizing communities by transforming aging complexes into vibrant, community-oriented living spaces. -Blending affordable and market-rate housing to foster diverse resident bases under a single roof. -Employing a holistic financial strategy that includes acquiring under-managed assets, leveraging public/private partnerships, and utilizing HUD, LIHTC, and voucher assistance. -Offering comprehensive services across the entire investment lifecycle, from acquisition and construction to property management.

Sector Specialisms