Deal Desk Specialist

Overview

Support Americas Deal Desk with deal execution, data entry, and process improvement.

Key Responsibilities

• data management
• process improvement
• knowledge management
• deal execution
• quality review
• data validation

Tasks

-Complete write‐offs, master data management, and missing payment activities in a timely manner -Identify gaps in Deal Desk processes (both operational and systematic) and provide recommendations for improvements. -Contribute to Deal Desk's knowledge management and the maintenance of standard operating procedure, best practice, and key policy documentation. -Execute deal‐related transactions and support deal closing processes via review of contract/legal documentation, entry of key data into enterprise systems, and resolution of write‐off or missing payment inquires. -Collaborate and align weekly with Deal Desk Team peers to share best practices, proactively resolve issues, and identify ways to continuously improve the broker experience. -Ensure efficient execution of deals through adherence to standardized, best practice procedures and anticipation of broker needs. -Conduct quality review checks of peer Deal Desk Specialist work to ensure adherence to prescribed processes and accuracy of data. -Review deals for accurate property, customer, and pricing terms to ensure the data included in contracts aligns to Cushman's internal systems.

Requirements

• bachelor's
• microsoft office
• salesforce
• crm software
• analytical skills
• deal desk

What You Bring

-Bachelor’s Degree (Business, Finance, Accounting, etc.) preferred -Strong analytical skills with high attention to detail and accuracy -Willingness to work in flexible shifts including North America hours. -Strong English communication (written, oral) and customer service skills; ability to effectively communicate with the Americas‐based Team -Highly proficient in Microsoft Office Suite -Team‐player capable of building strong working relationships with India team and Onshore team. -Knowledge of Salesforce, Workday, or other Accounting/Customer Relationship Management software -Knowledge of Commercial Real Estate industry a plus -7 – 8 years of deal desk, order management or sales order processing experience -Excellent organization and time management skills with the ability to manage multiple tasks simultaneously. -Demonstrated ability to independently execute tasks and resolve conflicts as they arise -Proven track record of completing tasks according to SLAs or in accordance to a set of quality standards

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Benefits

-Career development and a promote from within culture;

About Cushman & Wakefield

-With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight. -Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management. -The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare. -A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.

Sector Specialisms