Customer Service Advisor Yard

Overview

Assist customers, handle sales, operate yard machinery, and provide product advice.

Key Responsibilities

• safety compliance
• machinery operation
• product knowledge
• sales support
• customer service
• cross‑selling

Tasks

-Adhere to all company practice and policy, especially in relation to health and safety, compliance and business controls -Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles -Continually develop your knowledge of core and specialist product lines to meet customer needs -Support business initiatives to increase sales, margin & service as required -Maintain excellent standards across the counter, shop floor and yard. -Acknowledge every customer, ascertain their needs and wow them with quick and efficient service -Ask open questions to build strong relationships and understand our customers current and future requirements so we can support all their needs -Provide advice on products and services with particular attention to cross-selling packages and services such as Build Aviator and Tool Hire

Requirements

• pricing
• communication

What You Bring

-Understand our approach to pricing and be able to communicate credible prices

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About Jewson

-With a vast network of branches across the country, serves a wide range of construction projects. -Offers an extensive product portfolio, ranging from timber and plumbing supplies to building materials and tools. -Specializes in sectors such as residential, commercial, industrial, infrastructure, and energy. -Known for providing tailored solutions with a focus on quality and service. -A trusted partner, having supplied products to iconic buildings and landmark projects. -Prides itself on expert knowledge across its materials, helping clients choose the right products.

Sector Specialisms