People Operations Coordinator

Description

• Maintain accurate employee records and documentation.
• Ensure equitable and consistent application of per diem and travel policies.
• Manage compliance requirements related to Public Labor Agreements (PLAs), OCEF, and other workforce documentation.
• Work closely with leadership to shape HR and compliance programs that directly impact employee experience and operational success.
• Develop and manage employee engagement and retention programs, including incentives and recognition initiatives.
• Support new hire onboarding and offboarding processes.
• Partner with leadership to identify skill gaps and implement workforce development strategies.
• Generate HR metrics and compliance reports as needed.
• Ensure compliance with federal, state, and local labor laws, including Idaho state employment regulations.
• Serve as a trusted point of contact for employees regarding workplace issues, policy questions, and conflict resolution.
• Manage and resolve questions and issues related to per diem eligibility, policies, and compliance.
• Coordinate and track required training programs (safety, compliance, and professional development).
• Support audits, investigations, and documentation requirements.

Requirements

We are seeking a hands-on People Operations Coordinator to join our Boise-based operations team. This is an on-site, jobsite-based role supporting our field teams and project operations across the region. The individual will play a pivotal role in ensuring ServicePoint’s workforce remains compliant, supported, and engaged. The ideal candidate will be well-versed in HR best practices, employee relations, and labor compliance — with the ability to balance day-to-day HR operations with strategic initiatives such as training, retention, and workforce development.

• Experience handling PLA and/or union-related workforce documentation is highly preferred.
• Bachelor’s degree in HR, Business Administration, or related field (or equivalent experience).
• Excellent interpersonal and communication skills; able to handle sensitive situations with discretion.
• Must be comfortable working daily at job sites and interacting directly with field crews and project management staff.
• Highly organized, detail-oriented, and proactive problem-solver.
• Strong knowledge of federal and Idaho state labor laws and compliance standards.
• Experience: 3–5 years in HR, compliance, or labor relations roles — ideally in a construction, field services, or technology infrastructure environment.

Benefits

ServicePoint is committed to providing accommodations to individuals with disabilities. If you require accommodations during the application or interview process, please communicate the specific accommodations needed as soon as possible so they can be provided for you.

• Receive a competitive salary and benefits package.
• Gain exposure to cutting-edge data center technologies and projects.
• Work in a dynamic and collaborative environment.
• Competitive compensation, benefits, and opportunities for career development.
• Enjoy opportunities for professional development and career growth.

Training + Development

Interview process

Visa Sponsorship

Security clearance