Integrated real estate developer and manager specializing in predevelopment, ground‑up building and adaptive reuse.
Maintain a clean and organized lobby, entrance area, and work area.
Keep track of keys when needed
Monitor and control access to the building, ensuring the safety of all occupants.
Provide information about the building and local area, including recommendations for dining, entertainment, and services.
Handle maintenance requests and coordinate with maintenance staff as needed.
Maintain logbooks for visitors and contractors
Keeping the communal areas tidy and providing a security presence on-site
Monitor lobby traffic and alert residents to arriving guests and deliveries
Respond to emergencies and follow established protocols.
Observe monitors for suspicious activities
Greet residents and guests with a warm and friendly demeanor.
Assist residents with packages, deliveries, and other requests.
Answering calls professionally and assists callers with directions or instructions for the building
Assist management with request for residents
High School Diploma or equivalent; additional education in hospitality or related fields is a plus.
Strong problem-solving skills and the ability to remain calm under pressure.
Basic knowledge of security protocols and emergency procedures.
Ability to work flexible hours, including weekends and holidays.
Available to work weekends and holidays
Exceptional customer service
Excellent communication and interpersonal skills.
Must be able to demonstrate proficiency in working with computers including word processing, calendar management, Building Link/ManageCo, and Keylink system
Previous experience as a doorman, concierge, or in a customer service role preferred.
Must be well groomed and display a positive attitude
Must be physically able to stand for long periods and lift packages as needed.