Maintenance Planner/Command Center Coordinator

Arora Engineers

The Role

Overview

Plan and coordinate preventive and emergency maintenance for large commercial facilities.

Key Responsibilities

  • cmms scheduling
  • preventive maintenance
  • emergency response
  • kpi reporting
  • real-time monitoring
  • inventory management

Tasks

-Maintain detailed logs of all incoming calls, work orders, emergency events, and technician activities. -Act as a liaison between client, technicians, supervisors, and operations teams during all shifts. -Generate reports to support KPI (key performance indicators) tracking, backlog management, and compliance audits. -Track and report on work order status, technician dispatch, and escalation communications. -Comply with company safety program and trainings. -Support after-hours notifications to management in the event of major system impacts or emergencies. -Assist with operational issues during outages or failures. -Develop preventive maintenance (PM) forecast schedules to coordinate planned activities with operations and maintenance teams. -Run operation reports and provide recommendations to improve efficiency/productivity -Serve as the first point of contact for emergency maintenance requests. -Prioritize work backlog based on asset criticality, business impact, and operational needs. -Report any issues found that could potentially lead to additional system failures. -Monitor staff availability and inventory levels to ensure required parts and resources are available for planned work. -Create detailed job plans describing maintenance requirements for all facility assets. -Plan and schedule all preventive maintenance (PM) and reactive work orders using the Maximo CMMS system. -Provide real-time monitoring and coordination of maintenance activities 24/7. -Issue clear and timely communications for planned shutdowns, emergency repairs, and critical system interventions.

Requirements

  • fdny cof
  • cmms
  • maximo
  • atlas
  • bachelor's
  • hvac

What You Bring

-Knowledge of Airport equipment is a plus. -In possession of appropriate paperwork to gain and maintain employment in the US. -This role requires compliance with FDNY Certificate of Fitness (COF). -Coverage required for all shifts (day, evening, overnight), including weekends and holidays. -High school diploma or equivalent required; associate or bachelor’s degree preferred. -Experience and proficiency with Computerized Maintenance Management Systems (CMMS) required: familiarity with Maximo and/or ATLAS mobile platform preferred. -Possess and maintain the FDNY Certificates of Fitness (F-53 AND S-95) or ability to obtain within 90 days of employment. The company will cover all associated costs for training, testing, and certification. -Ability to interpret maintenance schedules, work plans, SOPs, and technical documentation. -Excellent communication, multitasking, and organizational skills. -Ability to read and comprehend complicated materials and instructions (English) and be able to communicate both verbally and in writing (English). -3+ years of maintenance planning, facilities operations, or dispatch experience preferred. -Experience working in a high-volume, fast-paced large commercial maintenance or facilities environment. -Ability to create and maintain productive relationships with employees, clients, and vendors. -Ability to meet worksite security and safety requirements. -Ability to work independently and make decisions in a 24/7 environment with minimal supervision. -Strong problem-solving skills, especially under time-sensitive conditions. -Ability and willingness to work rotating shifts, including nights, weekends, and holidays. -Technical understanding of HVAC, electrical, plumbing, and building automation systems (a plus). -Ability to write effectively in the preparation of reports and forms (Email) -Proficient with Microsoft Office Suite (Excel, Outlook, Word) and mobile CMMS applications.

The Company

About Arora Engineers

-Specializing in complex infrastructure projects across energy, utilities, transport, and residential sectors. -Known for delivering high-profile projects and innovative solutions to meet client demands. -Consistently involved in major developments, including residential housing, energy infrastructure, and transportation networks. -Excels at providing end-to-end engineering services from planning and design to implementation and management. -Technical expertise and commitment to excellence have earned a strong reputation in both private and public sectors. -Key projects include transport hubs, residential communities, and renewable energy facilities.

Sector Specialisms

Aviation

Transportation

Education

Government

Commercial

Infrastructure

Airfield Electrical

Mechanical

Electrical

Plumbing

Fire/Life Safety

Special Systems

Security

Access Control

CCTV

Communications

Digital Signage

Information Technology

GIS