Field Operations Technician

Overview

Install, repair, and test telecom equipment while delivering elite customer service.

Key Responsibilities

• customer service
• onsite installation
• cable repair
• safety compliance
• technical troubleshooting

Tasks

-To provide an elite customer service experience to all -Working on-site at customer locations to perform installation and repair of internet, copper and fiber cabling, rack mounted routers, and demarcation extensions -To maintain and adhere to Ledcor’s safety program with the use of all vehicles, tools, and equipment -To identify, analyze, and provide solutions to technical issues such as install cable runs, swap out cards, install data circuits for internet connections

Requirements

• microsoft office
• degree
• 5+ years
• telecommunications
• communication
• physical

What You Bring

-Experience working in the field independently and thriving in a dynamic environment -Clear and efficient verbal and written communication skills -Will be asked to meet the physical requirements of the position which involves sitting, standing, bending, climbing, lifting (up to 50 pounds), working at heights and in confined spaces such as attics and crawl spaces, as well as in all types of weather conditions (that are deemed safe) -Strong knowledge of Microsoft Office suite -Degree or diploma from a technical college would be preferred -On-call evening and weekend work required -Ability to de-escalate customer concerns in a professional manner -Five plus years of experience in telecommunications, business installation and service for electronics, appliances, security, and/or cabling

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Benefits

-Will be expected to travel with a company provided vehicle

About Ledcor

-The company has been building a legacy of delivering projects across multiple sectors. -Operates throughout North America, offering a wide range of construction and infrastructure services. -Their expertise spans from residential and commercial construction to industrial and heavy civil projects. -They manage large-scale projects in energy, utilities, water resources, and transportation industries. -With decades of experience, they have developed a reputation for tackling complex, large-scale developments. -Their portfolio includes everything from skyscrapers to power plants, bridges, and pipeline systems. -They have a rich history of successfully completing multi-faceted projects, making them a trusted partner in construction. -From urban developments to remote infrastructure, their ability to adapt and deliver is unmatched. -Unique in its broad service offerings, they work on both public and private sector projects with a focus on quality and innovation.

Sector Specialisms