Manager of Demand Side Management Operations Support

Overview

Lead team delivering demand response program operations, compliance, and customer support.

Key Responsibilities

• team leadership
• performance metrics
• kpi reporting
• budget management
• stakeholder management
• compliance management

Tasks

-Leads a team responsible for the day-to-day operations of program. Provide guidance, coaching, and performance management to team members, fostering a collaborative and high-performing work environment -Establishes performance metrics, key performance indicators (KPIs), and reporting mechanisms to monitor the performance and effectiveness of programs -Partners with stakeholders to ensure program success and compliance with regulatory requirements -Manages budgets and allocate resources effectively to support program initiatives, including funding for customer incentives, technology investments, marketing campaigns, and program evaluation activities -Influences the strategic direction and short-term vision for the energy efficiency and demand response program with the overall program goals aligned to SCE objectives -A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity. -Ensures compliance with applicable regulatory frameworks, rules, and reporting requirements related to programs. Stay informed about regulatory changes and proactively adapt the program to meet evolving compliance standards.

Requirements

• bachelor's
• demand response
• energy markets
• leadership
• safety
• strategic

What You Bring

-Demonstrated ability to build collaborative relationships with cross-functional teams and external parties and work through conflicts constructively. -Strong leadership, communication, presentation, and negotiating skills to build consensus with stakeholders to develop and maintain partnerships with support organizations and senior management. -Ability to follow Edison safety protocols and safe work practices. -Broad knowledge of Company and department policies, objectives, strategies, goals, applicable governmental and regulatory laws and requirements, and accounting and budgeting practices. -Ability to take initiative and accountability for results. -One (1) year of experience conducting thorough research and analysis to ensure compliance with policies, procedures, and CPUC directives. -One (1) year of experience developing and implementing strategic business plans that have a large impact on the organization and prioritize strategic initiatives. -Bachelor’s Degree -Two (2) years of experience in the field of electric utility Customer Programs such as Demand Response, grid operations, CAISO energy markets, reliability planning, regulatory, and/or customer side demand program management. -Five or more years combined experience performing or supervising demand response principles, customer programs, or conservation/efficiency initiatives. -Knowledge of the California wholesale energy markets and regulatory environment including government agencies such as the CPUC, CAISO, and others. -Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. -Ability to integrate work across relevant areas, and manage risks and safety appropriately.

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Benefits

-This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.

About Southern California Edison (Sce)

-a driving force in powering Southern California for over a century. -a major provider of electricity, emphasizing reliable service. -a leader in clean energy, focusing heavily on solar and wind power, reducing reliance on fossil fuels. -handles complex, large-scale energy projects that span residential, commercial, and industrial sectors. -historical projects include the integration of renewable energy sources and the modernization of the electric grid. -plays a pivotal role in sustainability, driving innovation in energy efficiency and green power initiatives. -continuously invests in cutting-edge technology to enhance energy delivery and reduce environmental impact.

Sector Specialisms

Security Clearance

-arrest or conviction records considered per la county fair chance ordinance and ca fair chance act.