Field Service Engineer

Overview

Provide field service, commissioning, and aftersales support for marine water and waste systems

Key Responsibilities

• equipment servicing
• design upgrades
• service reporting
• customer liaison
• system training
• defect log

Tasks

-Feed back the documented changes to the Customer Support Engineers on a regular basis (daily or weekly as appropriate) with supported evidence to allow for accurate conversations with the customer -Provide timely detailed service reports and accurate feedback on all issues to the Customer Support Engineers -Independently carry out electrical and mechanical servicing of equipment and systems -Assist with electrical design and system upgrades as required -Clearly and accurately document additional time, parts used and requests from the customer that could alter the agreed scope of supply, impact the job commercially and increase delays the completion date -Assist the ship staff with basic system training if required -Liaise with the customer whilst on site with technical queries and questions -Assist the engineering department and customers with mechanical - electrical installation, planning & design -Ensure that a defect log is accurately kept and shared with the Customer Support Engineers to aid with supplier and customer negotiations and product improvements where necessary

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About W�Rtsil�

-Specializes in providing lifecycle solutions, from design and manufacturing to maintenance and support. -Works closely with the energy and marine industries to optimize fuel efficiency, reduce emissions, and improve safety. -Develops cutting-edge technologies such as hybrid propulsion and renewable energy integration. -Offers solutions that support sustainable energy transitions, focusing on both conventional and renewable energy sources. -Key projects include the development of smart marine systems, energy optimization solutions, and sustainable power plants. -Stands out for its focus on digitalization, enabling remote monitoring and operational insights to improve performance. -Committed to shaping the future of energy by creating efficient, sustainable, and reliable solutions.

Sector Specialisms

Security Clearance

-voluntary consent for a security check may be required per wärtsilä policy