Chief Engineer

Description

• Ensure your property is maintaining a consistently high level of service and meeting Placemakr’sbrand standards
• Oversee, support, and train team members on Placemakr’s and your SOPs and programs
• Take full ownership of onsite Engineering operations, collaborating cross-functionally and within your onsite property teams to develop and implement best practices geared towards optimizing asset health and aesthetics, work order completion and timeliness, and an internal turn process to promote occupancy and retention, and overall resident/guest and team member experience
• General Managers will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our General Managers and an exceptional guest experience.
• Manage vendors’ quality of service, compliance with company policies, timely invoice submission and payment
• Develop and execute building-specific engineering reporting, and a skilled and proactive maintenance strategy
• Ensure the asset is current on required inspections and licensing
• Stand up your asset's Engineering structure, including the hands-on implementation of all back-end and access systems, programming back of house and storage spaces, establishing a base inventory and timely ordering system, and creation of Maintenance SOPs and Preventative Maintenance plan
• Provide input for operational and CAPEX budget, adhere to the established budget while maintaining the expected quality of service and asset maintenance
• Support talent acquisition efforts for all engineering roles within your Placemakrproperty

Requirements

• 3+ years’ experience in a leadership role within retail, food & beverage, hospitality, multi-family or similar environment, where customer service is at the heart of the operation
• Proven track record with scheduling, training and developing non-exempt employees to maintain exceptional service levels and uphold company standards
• Ability to manage cross-functional relationships, competing priorities and time and resources proactively in a fast-paced, ever-changing environment
• A minimum of 1+ years’ experience of successful multi-department leadership; retail, food & beverage, multi-family or hospitality-focused experience strongly preferred
• Experience with executing on team member relationship issues and retention, engagement, succession planning, performance management and/or growth and development initiatives
• A bachelor’s degree, preferably in management, business administration, communications, hospitality or a related field; or commensurate experience in lieu of a formal degree
• Exceptional verbal and written communication skills and the ability to deliver a message clearly and professionally across varying levels of team members and external partners
• A demonstrated track record of operational and financial success made possible by a true customer-focus, managing controllable expenses, driving team performance, effective decision-making skills and a solutions-oriented mindset

Benefits

• Management Training Program
• PTO increases to 25 days per year after 2.5 years of employment
• Up to 8 floating holidays per year so you can celebrate what matters most to you!
• Medical, Vision & Dental Insurance plan options
• ZayZoon as an option to access your paycheck before your payday
• Flexible Spending Account & Health Savings Account options
• Paid Parental Leave
• Competitive salary
• Paid Life Insurance
• Plus, discounts to stay at select Placemakr properties all over the US
• Quarterly performance bonus program
• Company stock options
• 20 days of paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
• 401k + 4% employer matching program
• Monthly cell phone reimbursement and health & wellness stipend

Training + Development

Interview process

Visa Sponsorship

Security clearance