
Room Attendant
Highgate
The Role
Overview
Clean and maintain guest rooms, ensuring guest satisfaction
Key Responsibilities
- cart restocking
- lost items
- maintenance reporting
- room cleaning
- trash removal
- chemical replenish
Tasks
-Restock housekeeping cleaning cart for next day's use. -Taking applications ongoing for this position. -Handle items for “Lost and Found” according to the standards. -Report any maintenance repairs immediately to Housekeeping Supervisor/Manager. -Ensure overall guest satisfaction. -Thoroughly clean guestrooms according to standards. -Remove all trash and dirty linen from guestrooms and hallways. -Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager. -Replenish chemical bottles. -Keep all hallways, public areas and closets clean, neat and vacuumed -Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
Requirements
- physical strength
- communication
- high school
- hotel experience
- standing
What You Bring
-Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. -Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. -High School diploma or equivalent and/or experience in a hotel or a related field preferred. -Ability to stand during entire shift.
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Benefits
-Retirement 401k program is open to both full-time & part-time staff who qualify. -Pay Rate: $15.25 per hour. (or enter Range here for start pay – this is important to be mindful of existing staff) -In addition to travel discounts at all our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as dental, vision & supplemental benefits to full-time associates.
The Company
About Highgate
-Specializes in identifying and unlocking value across the hospitality and real estate sectors. -Has a strong presence in major markets worldwide, with a diverse portfolio spanning luxury, boutique, and extended-stay properties. -Expertise includes hotel operations, development, asset management, and investment strategies. -Approach focuses on strategic acquisitions, partnerships, and repositioning of underperforming assets. -Notable projects include the management of high-end hotels in prime locations, ranging from urban centers to resort destinations. -Known for innovative strategies and the ability to transform and enhance real estate properties. -Continuously leverages market insights and technology to stay at the forefront of the hospitality and real estate industries.
