Dispatch Coordinator

Overview

Coordinate dispatch and schedule restoration teams, handle calls and data entry.

Key Responsibilities

• software scheduling
• team dispatch
• data entry
• call handling

Tasks

-Review and maintain the scheduling software so that appropriate teams are routed accordingly -Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team -Perform detailed and accurate data entry -Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications

Requirements

• dispatch experience
• computer applications
• multitasking
• detail oriented
• customer service
• high school

What You Bring

-Prior dispatch experience preferred -Must be knowledgeable in relevant computer applications -Ability to multitask and to remain detail orientated -Knowledge of local geographical area is preferred -At least 2 years of customer service and/or office-related experience -High school diploma/GED (preferred)

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Benefits

-Health insurance -Career progression -Opportunity for advancement -Paid time off -Dental insurance -Competitive compensation

About Servpro Of Gaithersburg/Germantown

-Founded with a commitment to restoring homes and businesses after unexpected disasters. -Specializes in water damage, fire damage, mold remediation, and storm damage restoration. -Offers both residential and commercial restoration services to ensure properties return to pre-loss conditions. -Equipped with advanced technology and industry-leading techniques for efficient and reliable restoration. -Proudly serving Gaithersburg and Germantown with a strong reputation for quality and responsiveness. -Known for its rapid response times and 24/7 availability to handle emergencies. -Focused on helping clients recover quickly, minimizing downtime and disruption. -Team members are highly trained in all aspects of restoration, ensuring peace of mind for clients.

Sector Specialisms

Security Clearance

-must be able to successfully complete a background check subject to applicable law.