Team Leader End User Computing

Overview

Lead EUC teams to enhance user experience and manage technology services.

Key Responsibilities

• automation
• euc lifecycle
• performance monitoring
• vendor management
• policy compliance
• team leadership

Tasks

-Drive continuous improvement initiatives and automation in EUC operations. -Ensure to have an effective meeting room presence solution across groups for a seamless meeting experience during the town hall and business meetings. -Provide technical guidance and mentorship to team members. -Develop and implement EUC strategies, standards, and best practices. -Maintain compliance with IT policies, security standards, and regulatory requirements. -Manage vendor relationships and contracts related to EUC hardware and software. -Prepare and present reports, metrics, and insights to senior stakeholders. -Oversee the lifecycle of EUC technologies, including desktops, laptops, mobile devices, virtual desktops (VDI), collaboration tools, and endpoint security. -Collaborate with cross-functional teams to align EUC services with business needs. -Ensure high availability and performance of EUC services through proactive monitoring and incident management. -Lead and manage diverse EUC teams supporting various business divisions (Energy, Retail & Commercial)

Requirements

• itil
• leadership
• 7+ years
• microsoft 365
• windows os
• sccm

What You Bring

Join Viva Energy Australia as an End User Computing (EUC) Leader, you will be a strategic and hands-on technology leader ready to make a real impact? Viva Energy Australia is seeking a highly experienced End User Computing (EUC) Leader to drive excellence across multiple business EUC teams. This is a key leadership role focused on enhancing user experience, streamlining operations, and delivering continuous improvement in end-user technology services. -ITIL certification or equivalent knowledge is preferred. -Strong leadership skills with experience managing cross-functional and geographically dispersed teams. -Minimum 7 years of experience in End User Computing or related IT roles. -Proven expertise in EUC technologies such as Microsoft 365, Windows OS, SCCM/Intune, VDI (Citrix/VMware), endpoint protection, and mobile device management. -Demonstrated ability to manage complex projects and deliver results. -Excellent stakeholder management and communication skills. -Experience in change management and service transition is a plus

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Benefits

Our plans for the future support Australia’s energy transition to sustainable, lower carbon energy solutions. And our recent acquisitions of Coles Express and OTR, we provide Australians with outstanding convenience.

About Viva Energy Australia

-Became a major supplier of fuels and lubricants nationwide, serving various industries. -Operates a vast network of service stations and distribution terminals. -Offers Shell-branded fuels and services transport, aviation, and industrial sectors. -Focuses on energy solutions tailored for current and future needs. -Supplies fuel for large infrastructure projects and partners with mining and utilities companies. -Plays a key role in Australia's energy market with a focus on innovation.

Sector Specialisms