Post Room Assistant

Overview

Assist with mail handling, administrative tasks and customer service in the post room.

Key Responsibilities

• record keeping
• data management
• software tools
• meeting scheduling
• administrative support
• customer service

Tasks

-Maintain accurate and well-organised records, ensuring files are secure and easily accessible when needed. -Respond promptly and professionally to customer enquiries, ensuring a high standard of service and satisfaction. -Confidently use computer systems and software tools to manage data, track communications, and support departmental efficiency. -Schedule and manage meetings and appointments efficiently, liaising with both clients and colleagues. -Provide essential administrative assistance to ensure the smooth day-to-day running of the postal department. -Deliver a friendly, helpful, and professional experience to all customers, both in person and through other communication channels.

Requirements

• self motivated
• independent
• time management
• statutory training
• communication
• detail oriented

What You Bring

-Self-motivated, working independently and on own initiative to ensure set tasks completed -Good time-management skills -Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. -Attention to detail in all aspects of the work.

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Benefits

-Training and unrivalled opportunities for career progression -Company Pension Scheme -Financial Education/Financial wellbeing advisory service -Company Events -Employee Assistance Programme to support your health & wellbeing -28 days' paid holidays (pro rata) -20 hours per week

About mount charles group

Nope

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