Senior Manager, Product and Software-Mobile

Overview

Lead product strategy and execution for resident mobile app and web portal.

Key Responsibilities

• metrics tracking
• analytics tools
• agile delivery
• user research
• roadmap strategy
• documentation

Tasks

-Define and track key success metrics; report progress to stakeholders with clarity and accountability. -Advocate for product-led practices across the organization, mentoring others in discovery, prioritization, and outcome-driven thinking. -Frequently required to stand and move; use hands to grasp, squeeze, finger, handle, and feel; reach, push, and pull with hands and arms; occasionally required to twist; reach overhead; stoop, kneel, squat, bend, and crouch. -Translate discovery and analytics into clear problem statements, feature requirements, and hypotheses to test and validate. -Partner with design and engineering to deliver high-quality solutions through modern Agile practices, including sprint planning, backlog grooming, and iterative releases. -Analyze engagement and retention metrics to identify areas of friction and opportunities to improve conversion, satisfaction, and loyalty. -Author and maintain clear internal documentation, release notes, and support materials for resident-facing features. -Conduct structured discovery with residents—interviews, surveys, journey mapping, and usability testing—to identify pain points and new opportunities. -Own the product vision, roadmap, and strategy for both the resident mobile app and web portal, ensuring alignment with resident needs and business goals. -Instrument and maintain behavioral tracking via tools like FullStory, Amplitude, and Mixpanel, partnering with engineering to ensure data integrity. -Manage cross-functional product development workflows for mobile and web, ensuring alignment across engineering, QA, marketing, and customer experience teams. -Occasionally lift, carry, and move up to 10 pounds.

Requirements

• jira
• figma
• fullstory
• ba/bs
• 5+ years
• mobile

What You Bring

-Expertise in product discovery, including customer interviews, opportunity identification, and usability testing. -Comfortable defining MVPs, writing detailed requirements, and managing end-to-end product delivery. -Experience in Agile product development environments and tooling (e.g., Jira, Confluence, Figma). -Deep curiosity about customer needs, and a passion for building products that improve people’s lives at home. -Highly organized, adaptable, and motivated to lead with both vision and execution. -Familiarity with tagging/instrumentation planning and working with developers to set up data tracking systems. -Strong understanding of mobile and responsive web UX patterns, user flows, and design collaboration. -Clear and effective communicator who can influence without authority and bring stakeholders along. -Strong technical acumen and business intuition to guide tradeoffs and prioritize ruthlessly. -Proficient in using product analytics tools such as FullStory, Amplitude, or Mixpanel to guide decision-making and define success metrics. -Frequently required to sit, talk, and hear. -BA/BS degree or equivalent combination of certifications and relevant experience -5+ years of product management experience, with 3+ years owning customer-facing mobile and/or web applications in a product-led company. -Vision abilities required by this job include close vision, distance vision, and depth perception

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About Tricon Residential

-Transformed from Tricon Capital into a major rental housing provider in North America. -Acquired Silver Bay Realty in 2017, building a strong reputation in the housing market. -Operates through a tech-enabled platform, enhancing efficiency and scalability. -Known for developing large-scale build-to-rent communities in Texas and California, expanding its reach. -Maintains a billion-dollar development pipeline in both the U.S. and Canada, driving continued growth.

Sector Specialisms