IT Systems & Security Administrator

Overview

Manage Mac/Windows devices, networks, security, and IT support for a SaaS company.

Key Responsibilities

• identity management
• device provisioning
• endpoint security
• network infrastructure
• license management
• vendor management

Tasks

-Identity & Access Management: Manage user accounts, SSO, MFA, and identity policies across tools. -Device Management & Provisioning: Set up and manage Macs and Windows laptops, ensure proper onboarding/offboarding of users. -Cybersecurity & Compliance: Partner with Engineering to manage endpoint protection, implement policies using MDM and Microsoft Purview, and support SOC2 / ISO 27001 readiness. -Documentation & Process Building: Create IT policies, user guides, and knowledge base articles. -Vendor Management: Coordinate with IT vendors, ISPs, and software providers. -Ad Hoc Support: Provide tech support for employees and help troubleshoot productivity tools. -Office & Network Infrastructure: Maintain office network (Wi-Fi, firewalls, printers, conference room setups); troubleshoot connectivity issues. -Software & License Management: Administer licenses for SaaS platforms (Microsoft 365, Salesforce, etc.).

Requirements

• microsoft 365
• azure ad
• jamf
• intune
• comptia
• soc2

What You Bring

-Comfortable working independently and building IT processes from scratch. -High familiarity with Microsoft 365 administration and SSO (Teams, Sharepoint, and Azure AD). -3+ years of IT generalist experience, ideally in a cloud-first or SaaS startup environment. -Working knowledge of networking (Wi-Fi, DHCP, DNS, firewalls). -Familiarity with IT ticketing systems and basic troubleshooting for Mac and PC environments. -Excellent organizational and communication skills with a customer-first mindset. -Strong experience with macOS and Windows device management (Jamf & Intune). -Experience implementing or supporting cybersecurity programs (endpoint protection, access controls, phishing defense - using Jamf, Defender, Purview). -Certifications that support the above skills, such as those from CompTIA or Microsoft, would also be a plus. -Experience supporting compliance frameworks like SOC2 is a plus, as is scripting experience (PowerShell, Bash, etc.) -An associate degree (or higher) in Computer Science, Information Technology, System Administration, or a closely related field, would be preferred.

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About Remarcable

-Born from the frustrations of former foremen, purchasers, and project managers, the platform was crafted ‘by contractors for contractors’ to tackle chaotic material workflows. -Founded in 2018 and headquartered in Cleveland, it has grown into a trusted partner for top electrical and trade contractors. -Its AI engine automates suggestions (Smart Carts), inventory transfers (AutoStock), and pricing checks (InvoiceSense)—unusual intelligence baked right in. -Remarcable bridges field, warehouse, office, prefab, and accounting teams under one unified, mobile-first interface—making every job run smoother.

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