Contract Manager

Overview

Manage damp, mould remediation contracts for Milton Keynes Council.

Key Responsibilities

• performance management
• budget control
• programme timelines
• health safety
• damp remediation
• client relationships

Tasks

-Manage employee performance, coach team members, and ensure compliance with HR policies -Build strong relationships with clients, service users, and local communities -Lead and develop direct labour and supply chain resources to maximise efficiency -Oversee performance, budget control, programme timelines, and health and safety compliance -Promote a customer-first culture through professional conduct, site standards, and communication -Ensure full adherence to government guidance on damp, mould, and condensation -Manage all aspects of contract delivery in line with contractual obligations and evolving legislation, including Awaab’s Law -Drive high levels of customer satisfaction and meet contractual KPIs -Coordinate with internal teams, contractors, and consultants to ensure timely and high-quality service delivery -Lead and manage the delivery of damp, mould, and condensation remediation works across residential properties. -Ensure timely and accurate reporting to both Mears and client stakeholders

Requirements

• iosh
• ilm level4
• leadership
• commercial
• social housing
• building safety

What You Bring

-Proven track record in capital/programmed works or repairs and maintenance -Strong leadership and people management skills -IOSH or equivalent health and safety certification -Strong commercial and performance management experience -Background in social housing -ILM Level 4 or equivalent in Leadership & Management -Experience managing damp, mould, and condensation contracts -Expertise in building safety, planning, and problem-solving -Ability to manage multiple contracts and sites simultaneously -IT literate with strong organisational and decision-making skills -In-depth knowledge of health and safety regulations, including COSHH -Excellent communication and negotiation abilities -Experience in a customer-focused environment -Experience working with local authority clients

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Benefits

-Annual Mears Fun Day – a company-wide thank you event -Paid Volunteering Leave to support causes you care about -This is your opportunity to take a lead role in a dynamic, purpose-driven team. -Private medical care -Share Save scheme and family-friendly policies -Mears Rewards – staff perks including discounts on groceries, holidays, eye tests, and more -25 days annual leave plus bank holidays

About Mears Group Plc

-Rapid growth through acquisitions and organic expansion. -Specialist teams provide rapid-response and planned maintenance, refurbishment, boiler servicing, fire safety, and retrofitting services. -Delivers tailored care-with-housing schemes and manages tenancies, leaseholds, and emergency accommodation. -Builds affordable homes, handles capital works, and offers full lifecycle facilities management. -Strategic acquisitions have shaped its full-service housing platform.

Sector Specialisms

Visa Sponsorship

-no visa sponsorship is provided; candidates must have uk work entitlement.

Security Clearance

-roles are subject to relevant background, identity & security checks before employment.