Sector Lead, Technology

Overview

Lead technology sector, grow business, manage teams, drive revenue and client success

Key Responsibilities

• account planning
• revenue growth
• client service
• stakeholder relations
• risk mitigation
• team development

Tasks

-Present annual account plans which include key objectives, client satisfaction results, summary of value-add activities, and outlines targeted expansion plans -Proactively manage to budget and identify opportunities to generate additional revenue and margin -Mitigate risk for the firm through contract compliance and operational governance -Drive account growth by articulating value proposition and ensuring expansion of services provided -Partner with the Solutions Development team, leverage external networks to further sales and business development efforts. Support pursuits in the region by providing operational input to the Solutions Development team. -Develop innovative strategies to ensure year-over-year growth on the accounts. -Drive revenue and margin growth across the division, engaging the right cross-functional resources to win -Distill complex ideas into clear actions, streamline processes, and enhance efficiency. -Anticipate industry trends, embrace innovation, and prepare the organization for future challenges. -Establish outstanding relationships with key stakeholders by soliciting feedback and excelling at world-class client service delivery -Foster collaboration, build strong relationships, and create an inclusive environment. -Build actionable and measurable career development plans for all direct reports -Create the vision of the account plan ensuring alignment of objectives and driving high quality results which helps secure a future with no-bid contract renewals -Develop teams with a diversity of experiences through thoughtful and focused talent planning -Create an inclusive environment that enables team members to thrive through strong performance -Make purposeful decisions, set clear goals, and drive meaningful results. -Recognize opportunities for organic account growth, articulate the value proposition, and ensure implementation across the platform. -Proactively prepare for all client renewals - striving for a no bid renewal.

Requirements

• facility management
• real estate
• mba
• p&l
• leadership
• strategic

What You Bring

-Obsessed with customer habits and the data derived from those behaviors; keenly aware of trends within the industry -Seasoned leader with 10+ years of Facility Management and Commercial Real Estate executive leadership experience -Results driven – takes corrective action quickly and decisively when performance falls short and redirection is required; highly collaborative with exceptional integrity -Bachelor's degree required, with broad business experience acquired through work, an MBA, or similar post-graduate studies. -Operational “heft” –comfort and experience with complex, large, and heavily matrixed organizations -Has proactively managed a P&L -Extensive experience hiring, training, and retaining large teams of talent in a client service environment (preferably outsourced) -Transformational leadership – leads change with energy and resilience to propel the business forward; has the courage to make complex decisions and take calculated risks; adjusts style to accommodate individuals and the various phases of growth -Financially astute – commercial oriented, strong financial acumen -Visible leader at industry events and on social media -Commercially astute: quickly recognizes the different levers to pull to drive growth and increase productivity -Proven capabilities in developing outsourced Integrated Facility Management solutions for global, Fortune 500 companies -Exemplary executive presence – has the gravitas and sophistication to appropriately command the room both internally as a leader and more importantly externally with clients -Communicate a compelling vision, motivate teams, and drive positive change. -Strategic mindset – able to see big picture and future direction of the business, then translate into achievable new business development opportunities

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About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

Sector Specialisms