Director, Technology Management

Overview

Strategic tech partner leading IT finance, portfolio, projects, vendor and M&A.

Key Responsibilities

• m&a integration
• resource planning
• vendor management
• sdlc management
• itsm oversight
• portfolio management

Tasks

-Ensure project and initiative progress, including consistent and effective communication, including managing escalation and avoiding risk -Develop and implement process for IT to facilitate M&A integrations -Partner with AW2030 and the business transformation team (change management) to ensure effective business transformation for all initiatives -Partner with business leadership to plan new joint initiatives, evaluate proposals, and determine how they fit into business capability roadmaps and priorities -Provide direction to project managers and the portfolio management function to ensure a healthy and well-managed initiative portfolio with full transparency -Develop and implement resource planning capabilities for IT team. -Establish communication processes and channels between business and technology functions -Measure and communicate business value realized with the business partner on a periodic basis -Develop and implement IT vendor management function -Oversee and manage the SDLC and ITSM functions for IT -Ensure business value realization and optimization, from value plans through consultancy, business case development, financial awareness, managing expectations, and identifying technology opportunities to add value

Requirements

• bachelors
• mba
• erp
• sap
• 15+ years
• leadership

What You Bring

-Bachelors in Computer Science / Information Technology / Information Systems or related field of Engineering and/or Business . Masters or MBA preferred -Strong functional knowledge and experience with ERP applications related to Operations, Finance, Customer, HR & Legal -Strong strategic skills to develop long term visions and the ability to translate them into actionable roadmaps that are broadly accepted -Experience in the Utility Industry is preferred -Proven track record of successful team leadership and development -Excellent verbal and written communication skills -15+ year’s experience working in Information Technology / Information Systems -Ability to effectively drive business, culture, and technology change in a dynamic and complex operating environment -Ability to identify, prioritize and weigh different options and to recommend value-add solutions -Ability to balance what is "right" with what is "realistic" and to stay focused on identified priorities -5+ years’ experience in a leadership role -Strong customer and user experience focus -Ability to convert abstract real world business scenarios into easy to understand models -Good presentation skills engaging a variety of audiences up to ELT -Excellent interpersonal and communication skills and proven ability to work effectively at all levels in the organization -Strong knowledge and experience with Enterprise Systems, SAP, Commercial off the shelf products -Experience with implementing strategy across an organization -Ability to analyze complex situations and to derive workable actions -7+ years’ experience in Business Partnership or Delivery role -Ability to make decisions in situations of ambiguity and the absence of complete facts -Ability to understand detailed impact while keeping an eye on the big picture

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About American Water

-Provides vital water and wastewater services, ensuring communities have access to clean water. -Has a long history of managing water infrastructure in partnership with municipalities. -Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities. -Known for innovation in water management, offering sustainable solutions to modern water challenges. -A trusted provider for residential, commercial, and industrial customers across the U.S.

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