Business Account Representative II

Overview

Manage and expand existing customer accounts, driving sales and providing technical support.

Key Responsibilities

• quote prep
• field support
• contract review
• customer feedback
• trend monitoring
• account management

Tasks

-Stay on top of rapidly evolving industry trends -Support Business Account Manager(s) to build long-term relationships with existing customers -Maintain entire book of business and ensure profitability levels meet or exceed company targets -Develop new business with existing customers and identify opportunities to increase share of wallet -Answer customers' questions regarding products, prices, availability, and uses -Understand customer's product needs and give feedback to Modine design team for emerging technologies -Follow the latest industry developments and stay up-to-date on competitors -Prepare, submit, and participate in quote negotiations for new programs, and for updates to existing business -Attend conferences and industry events -Facilitate internal reviews of customer contracts to determine optimal position for Modine -Work with internal teams as the "Voice of Customer" to resolve all customer account management matters -Perform field support and training to educate customers on merits of product and basic operation -Manage business with existing customers

Requirements

• bachelor's
• microsoft office
• product knowledge
• project management
• 3+ years
• communication

What You Bring

-Technical skills required to understand and propose products or solutions by focusing on client requirements -Ability to manage complex projects and multi-task -Ability to flourish with minimal guidance, be proactive, and handle uncertainty -Bachelor's degree in Business, Science, Marketing, or related field; Engineering is preferred -Three years proven track record in business sales or related market -Ability to communicate information, whether technical or non-technical to staff members and customers, in a clear and concise manner -Superior presentation and communication skills, both written and verbal -Excellent organizational skills, with emphasis on priorities and goal setting -Have a strong understanding of Modine products, competition in the market, and positioning -Strong proficiency in Microsoft Word, Excel, PowerPoint and statistical analysis software

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Benefits

-8 weeks of short term disability leave paid at 100% -Employee Assistance Program -Maternity Leave (12 weeks at 100% pay) -After 90 days of continuous employment -Health Savings Account (HSA) with employer contribution -Life Insurance -Competitive health, dental & vision insurance coverage -4 weeks of paid parental leave paid at 100% -401k Retirement plan and company paid match -Tuition Reimbursement -Competitive time-off policies -Paternity Leave (4 weeks at 100% pay) -Short Term Disability (company paid) -Long Term Disability -Flexible Spending Accounts (FSA)

About Modine Manufacturing Company

-Specializes in designing and manufacturing systems that optimize energy use and improve efficiency. -Serves industries including automotive, industrial, energy, and commercial sectors. -Known for innovation, providing advanced heat transfer solutions for vehicles, buildings, and industrial systems. -Key projects include energy-efficient heating and cooling systems for large commercial buildings and industrial facilities. -Has a rich history of technical expertise and a strong commitment to delivering high-performance products. -Operates globally with a strong presence in North America, Europe, and Asia, maintaining a network of manufacturing plants and distribution centers. -Success is underpinned by focus on high-quality manufacturing, cutting-edge technology, and customer-focused solutions.

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