Performance and Integration Manager

Overview

Lead data strategy, systems integration, and Power BI reporting for operational efficiency

Key Responsibilities

• power bi
• dashboard development
• data governance
• api integration
• technology strategy
• team leadership

Tasks

We are seeking a strategic and forward-thinking leader to develop and execute a 5-year data and technology roadmap for a key client, driving operational efficiency through smart use of data, systems, and digital tools, ensuring alignment across asset management, operations, and supply chain. This is a rare opportunity to shape the digital future of a major client account—driving innovation, improving performance, and enabling data-led transformation across every operational area. You will work at both strategic and hands-on levels, supported by a collaborative central digital function and an engaged operational team. -Own the Power BI reporting ecosystem for the account, including dashboard development and requirements definition for Data Warehouse integration. -Identify, assess, and introduce emerging technologies and SaaS tools to enhance permitting, contractor management, H&S, and document control. -Define and implement consistent data governance frameworks, taxonomies, and standards across asset and operational workflows. -Partner with Asset and Operations teams to ensure accurate, organised, and high-quality data collection and utilisation. -Liaise with Ostara (CMMS), IT, and Information Security teams to support API integrations and supply chain connectivity. -Drive adoption, training, and understanding of reporting outputs across operational teams. -Translate system outputs into meaningful insights and performance indicators to support continuous improvement. -Foster a culture of innovation, collaboration, and continuous improvement within the data and reporting function. -Work collaboratively with the Data & MI Centre of Excellence to maintain alignment with best practice and drive innovation. -Lead enhancements to core systems and ensure interoperability with third-party platforms. -Partner with department leads to embed data-driven decision-making into daily operations. -Develop and deliver a comprehensive 5-year technology strategy aligned with digital transformation goals. -Line manage the Data Manager and Business Reporting Analyst, providing strategic direction, coaching, and development support.

Requirements

• power bi
• cmms
• saas
• data governance
• stakeholder engagement
• data strategy

What You Bring

-Excellent communication and stakeholder engagement skills, with the ability to influence at all organisational levels. -Significant experience in data strategy, systems integration, and reporting within a facilities management or asset-intensive environment. -Experience evaluating and implementing SaaS tools for operational functions (e.g., permitting, contractor management, safety systems). -Strong understanding of CMMS platforms (preferably Ostara) and API-driven system architecture. -Demonstrable experience implementing data governance frameworks, ideally supported by formal training in role-based access, workspace management, and enterprise reporting. -Completion of an advanced Microsoft-accredited Power BI course such as PL-300 (Data Analyst Associate), or equivalent diploma-level training covering semantic modelling, governance, and secure deployment. -Expert-level Power BI capability, including data modelling, report building, governance, and user enablement. -Strategic mindset combined with hands-on technical capability and a passion for using technology to drive operational efficiency.

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About Arcus Fm

-Financially fuelled by rapid tech adoption, it acquired BEMS in September 2020 to deepen in-house energy and control expertise. -Typical projects blend hard services (M&E, refrigeration, BMS, building fabric) with soft services (cleaning, grounds, security) across sectors like retail, logistics and hospitality. -Clients include major retailers and cooperatives, underpinned by a 24/7 UK-based helpdesk and a full-service integrated FM model.

Sector Specialisms