Lead Generator

Overview

Generate and schedule in‑home flooring consultation leads from in‑store customers.

Key Responsibilities

• crm management
• appointment scheduling
• lead qualification
• lead follow-up
• product knowledge
• target achievement

Tasks

-Follow up with sales representatives by providing a list of new contacts. -Assist customers in a retail setting with their flooring inquiries and schedule in-home appointments. -Set appointments for the sales team to conduct in-home estimates for installation services. -Stay informed about flooring and tile options, installation processes, and promotions. -Maintain accurate records of customer interactions and appointments within the company’s CRM system. -Inform customers about the company’s installation services, pricing, and options. -Build a rapport with customers and create a positive experience. -Meet or exceed monthly targets for lead volume and appointment-to-sale conversion rates. -Identify and qualify potential customers by understanding their needs and project scope.

Requirements

• crm
• marketing automation
• lead generation
• high school
• team collaboration
• communication

What You Bring

-Computer Skills – Knowledge of computer workstations and peripheral equipment; knowledge of database, spreadsheet, email, and word processing software. -Vision – Ability to view documents, multiple screens, handwritten documents, and drive. -Language Skills – Ability to read and comprehend simple instructions, correspondence, and memos. Ability to write letters and prepare other documents as needed. Proofreads work. -Team Collaboration – Ability to work effectively with cross-functional teams. -Education and/or Experience – High school diploma or general education degree (GED) required. Two to three years of related lead generation, retail floor sales, or customer service preferred. A combination of education and experience will be considered. -Marketing Automation and CRM Proficiency – Experience with marketing automation tools to manage and analyze lead data. -Lead Engagement Skills – Comfortable initiating conversations with both warm and cold leads, maintaining professionalism and persistence in outreach. -Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure for basic algebraic and geometric calculations -Excellent Communication Skills - Ability to clearly explain product value in person and over the phone, strong listening skills to understand customer needs, and clear and persuasive written communication. Be able to effectively communicate orally and in writing in English.

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Benefits

-Flexibility to work weekends, evenings, and holidays as needed to meet customer and business demands.

About Preferred Floor & Tile Co.

-Founded with a passion for delivering exceptional flooring and tile services across residential and commercial projects. -Known for its precision in installation and quality of materials, it has become a trusted name in the industry. -Its expertise spans from small-scale residential renovations to large commercial builds, offering bespoke solutions tailored to every need. -Focused on providing long-lasting, durable, and aesthetically pleasing flooring and tiling, it ensures each project exceeds client expectations. -A standout project involved transforming a historic building’s interior with unique, custom-designed tiles that preserved its heritage while updating the space for modern use. -Its reputation for attention to detail and commitment to craftsmanship sets it apart, making it the go-to choice for discerning clients.

Sector Specialisms