Specialist - Digital Product Management

Overview

Lead UI/UX design, product development, marketing, and backlog for SaaS building‑automation solutions.

Key Responsibilities

• user research
• usability testing
• ui design
• backlog management
• product documentation
• feature delivery

Tasks

-Interpret product concepts and transform them into structured usage workflows aligned with UX best practices. -Lead user research initiatives, conduct usability testing, and facilitate wireframe reviews to validate and refine design decisions. -Collaborate closely with UI/UX designers to bring workflows to life through clean, user-centric interface designs. -Support product launches with training materials and internal enablement content. -Collaborate with engineering, design, and QA teams to define and deliver new features and enhancements. -Design and optimize product UI/UX to deliver intuitive, engaging, and user-friendly digital experiences. -Own and refine product backlog, write detailed user stories, and prioritize features based on customer feedback and business goals. -Create and maintain product documentation, including feature briefs, release notes, product catalogues and user guides. -Collaborate with marketing teams to develop product collateral such as brochures, presentations, and web content. -Translate complex technical requirements into seamless, accessible user journeys.

Requirements

• agile
• jira
• figma
• ui/ux
• 6-10 yrs
• mba

What You Bring

-Hands-on experience with Agile/Scrum methodologies, end-to-end product lifecycle management, and tools such as Jira, Confluence, Figma, or equivalent platforms. -Domain experience in Building Automation Systems (BAS) or facility management is preferred but not mandatory. -6 –10 years of proven experience in digital product management, with a strong emphasis on UI/UX design and development. -Exceptional communication skills, both written and verbal, with the ability to craft compelling user stories across multiple format like text, design tools (e.g., Figma), and video. -Educational background in Engineering, Computer Science, or a related technical field. An MBA with a specialization in Digital Product Management or a comparable qualification is a strong advantage.

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Benefits

-Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Program. -We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary. -Have peace of mind and body with our health insurance -Make yourself a priority with flexible schedules and leave Policy

About Carrier

-A global leader in high-performance building technologies, with a focus on energy-efficient solutions. -Started as part of United Technologies, Carrier has a long history of innovation in HVAC, refrigeration, and fire safety. -Their product portfolio includes systems for heating, ventilation, air conditioning, refrigeration, and fire detection. -Carrier has contributed to significant projects worldwide, from large commercial buildings to sustainable residential solutions. -With a focus on reducing environmental impact, Carrier integrates cutting-edge technology in its products. -From smart building management systems to integrated refrigeration solutions, Carrier leads in the energy-efficient building sector.

Sector Specialisms