Regional Head - Design

Overview

Lead design operations, manage P&L and drive regional revenue and project delivery.

Key Responsibilities

• process design
• project delivery
• governance
• cross‑functional
• team leadership
• revenue growth

Tasks

-Build/Design new processes and re-engineer existing ones at city/central level to improve productivity and ensure all our processes mature to handle exponential growth and complexities. -Own project deliveries with the Design Closure of Livspace Catalogue products (Kitchen, Wardrobe, Storages, Furniture & Decor) and essential home improvement services across a region. -Establish and continually improve the consistency, predictability and efficiency of the team's project delivery capability by providing leadership in best practices. -Work with cross-functional teams (Sales, Last Mile Operations & Central) to ensure the Complete Project Deliveries. -Build governance mechanisms (implementing, monitoring & maintaining standards) to ensure process compliance at city level, establish processes that facilitates continuous improvement across all verticals. -Lead, motivate, train and manage Managers, Designers, Livspace Partners on a day to day basis. Drive Initiatives for Revenue Growth, Team Performance, People Growth.

Requirements

• mba
• operations excellence
• leadership
• analytics
• project management
• 8-10 years

What You Bring

-Own Customer experience by driving predictability & efficiency of the team's project delivery capability with a razor sharp focus on quality. -Experience of developing and implementing measurement systems, processes and procedures for complex situations. -Demonstrated ability to dive deep in understanding our business, our projects, and opportunities to improve the outcomes of our strategic projects and programs. -Preferred experience in Interiors Industry/ Project Managementt Consulting/ Operations /E-Commerce domain. -Strong Leadership & People management skills (Direct Team reporting in past roles a must). -Operations Excellence: Strong understanding of operations processes and customer experience required to maximize business. -Extremely high level of ownership around targets. -Creative thinker with the ability to think strategically and execute methodically. -Strong attention to detail and excellent written and oral communication skills and ability to convey business requirements and needs in a clear, concise, and effective manner. -Structured thought process and strong analytical ability; Ability to thrive in a fast-paced startup environment. -Analytics - Working / Understanding while working with data / decisions. -Strong in multi-tasking & managing complex operations structures. -Interpersonal and leadership experience, drives for change through a strong ability to influence business partners and execute ideas through to completion. -8 to 10 years overall experience with 3+ years experience as City /Regional /Central head positions with MNCs or unicorn startups. -Possesses significant personal and professional drive to continuously improve the standing of Design and Design experience. -Minimum Skills/ Qualifications - Graduate | MBA IITs / Tier 1 B Schools | Operations/ Operational Research.

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About Livspace

-Founded with a vision to redefine home interiors, the platform seamlessly blends technology with design. -The platform connects customers with design experts and contractors, enabling easy home transformations. -Operates in India and Southeast Asia, offering a wide range of services from conceptual design to final execution. -Its innovative approach streamlines interior design, offering ready-made designs and custom solutions. -Known for delivering high-quality projects on time, with a strong focus on customer satisfaction. -Continuously evolves with cutting-edge technology, allowing users to visualize spaces in 3D. -Delivers creative solutions for diverse client needs, from modern urban homes to commercial spaces.

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