Service Support Manager
mitie cleaning & hygiene services
Leading company in sustainable technology solutions.
Manage cleaning services, ensure SLA compliance and client relationships.
8 days ago ago
£30,500 - £30,500
Expert & Leadership (13+ years), Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Eastbourne, England, United Kingdom
Onsite
Company Size
1500+ globally Employees
Service Specialisms
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Sector Specialisms
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Role
Description
audit inspections
fire safety
performance monitoring
service delivery
payroll management
- Build strong relationships with contract clients and conduct audit inspections.
- Follow statutory Fire and Safety regulations to mitigate risks.
- Monitor performance against SLAs and cleaning specifications.
- Ensure service delivery across multiple contracts aligns with company policies and procedures (HR, QHSE, RTW, Vetting, Compliance).
- Manage daily employee wages and ensure Health & Safety compliance.
Requirements
driving licence
customer service
management experience
microsoft office
time management
iosh
- Full UK clean driving licence (company car provided).
- Excellent customer service and communication skills.
- Previous management experience in soft services/cleaning within facilities management.
- IT literacy, especially in Microsoft Office.
- Strong organisational and time management abilities.
- IOSH Health & Safety qualification desirable.
Benefits
- Financial wellbeing support via Salary Finance, including early pay access and competitive loans.
- Access to a virtual GP for you and your household.
- Flexible lifestyle benefits through our Choices platform, including extra holidays, insurance, dental care, and tech products.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Nope
Culture + Values
- Bring your expertise in software development
- Bring your creativity and problem-solving skills
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- Bring your expertise in software development
- Bring your creativity and problem-solving skills
Environment + Sustainability
- Bring your expertise in software development
- Bring your creativity and problem-solving skills
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam tortor lacus, ultrices eu purus sit amet, ullamcorper maximus lacus. Suspendisse in iaculis massa, in ullamcorper quam. Interdum et amet.
- Bring your expertise in software development
- Bring your creativity and problem-solving skills
Inclusion & Diversity
Articles
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