Manager, Repair Field Operations

Overview

Manage field repair operations, staff, safety, schedules, and budgets for Otis projects.

Key Responsibilities

• budget management
• field operations
• material coordination
• labor scheduling
• safety audits
• documentation updates

Tasks

-Set budgets for material and labor within Otis guidelines and complete the required maintenance and repair within those budgets -Develop and maintain professional and productive relationships with co-workers, field employees, clients, and others in contact with the job -Lead the performance of field operations for all service/maintenance projects -Coordinate all material deliveries and issuing purchase orders -Forecast and schedule labor resources, maintaining customer quality assurance, and improving efficiencies -Develop action plans to address deficiencies regarding safety, callback rates, and technical support -Generate field leads and assist service sales representatives in selling upgrades and repairs -Perform field safety audits, jobsite inspections, and develop site safety/logistics plans -Conduct field education training ensuring that we create and maintain a safe working environment -Recommend and detail changes in maintenance service documentation, methods, process, design, and delivery -Maintain project schedules and ensure deadlines are met

Requirements

• self-motivated
• team-oriented
• bachelor's
• communication
• leadership
• microsoft

What You Bring

-Need to be self-motivated and able to manage many simultaneous projects and responsibilities -Ability to work in a highly team-oriented and dynamic environment -High school diploma or equivalent required; bachelor’s degree preferred -Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers -Strong leadership skills and goal-orientated with strong time management and organizational skills -Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software

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Benefits

-Life insurance and disability coverage to protect you and your family. -Voluntary benefits, including options for legal, pet, home, and auto insurance. -Enjoy three weeks of paid vacation, along with paid company holidays -Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation. -A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program -Pursue your educational goals with our tuition reimbursement program. -We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage. -We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families. -We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.

About Otis Elevator Co.

-Pioneered the first passenger elevator, revolutionizing urban transportation. -Serves a wide range of sectors, including residential, commercial, and infrastructure projects. -Their work can be seen in iconic structures like the Burj Khalifa. -Focuses on safety, efficiency, and sustainability in urban spaces. -Advanced smart elevator systems enhance user experience and energy efficiency.

Sector Specialisms