Electronic Data Interchange Specialist

Overview

Support and troubleshoot SAP EDI transactions and integration for business processes

Key Responsibilities

• edi support
• sap config
• idoc release
• data analysis
• mapping review
• van setup

Tasks

We are seeking an EDI-SAP Support Analyst who will collaborate with our SAP, EDI, IT, and Customer Service teams on various support tasks and projects. This role will provide full EDI support related to our ERP system (SAP) and EDI applications, including analyzing company and user needs, troubleshooting issues, recommending solutions, and providing training as needed. The Analyst will also analyze EDI and SAP data to ensure accuracy and prevent errors in orders, logistics, and invoice documents. Assist Customer Service, other departments, and external consultants with EDI/SAP requirements, business process documentation, and IT specifications. Configure SAP to release stuck IDOCs, orders, invoices, and other business transactions. Analyze raw data sets to identify mapping issues or incorrect data. Troubleshoot and resolve issues with local EDI transactions. Collaborate with the EDI VAN to set up new customers or document types. Provide EDI and SAP support in analyzing and resolving technical issues.

Requirements

• sap
• edi
• sql
• b2b integration
• bachelor's
• communication

What You Bring

Experience creating X12 and EDIFACT transactions. Excellent written and verbal communication and interpersonal skills. Strong analytical, problem-solving, and project management abilities. Self-starter with the ability to work effectively with remote teams. Experience mapping EDI transactions with customers. Experience with SAP transactions. Experience supporting EDI transactions. Bachelor’s degree in Information Technology or a related field. Experience identifying and resolving issues in SAP IDOCs. Experience writing, debugging, and enhancing simple SQL queries and stored procedures. Experience with SAP order-to-invoice processes and data sets. Experience with B2B data integration software. Experience writing “How To” and training documents. Direct user or support experience with SAP modules such as Sales and Distribution, and a basic understanding of EDI interfacing tools such as IDOC. Advanced knowledge of Microsoft Office and EDI mapping tools.

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Benefits

Competitive compensation Great work environment Comprehensive benefits package including health, vision, and dental coverage, 401(k), and paid time off

About Sofidel S.P.A.

-Produces high-quality tissue products for hygiene, household, and industrial use. -Focuses on sustainability and innovation in the production of paper products. -Known for environmentally friendly practices and cutting-edge technology. -Products are found in homes and businesses worldwide, known for premium quality and affordability. -Continuously invests in expanding global presence and refining manufacturing processes. -Products range from toilet paper to paper towels, napkins, and more, catering to a diverse global market. -Notable achievement includes advanced technologies reducing energy consumption in production.

Sector Specialisms