Administrative Assistant - Parts

Overview

Handles parts orders, inventory, shipping, and customer service in a warehouse setting.

Key Responsibilities

• order fulfillment
• parts lookup
• inventory control
• pallet unloading
• payment processing
• purchase receiving

Tasks

-Pick, pack, and ship orders. -Look up parts using manufacture websites and parts books. -Perform physical counts for inventory control with parts management. -Maintain a clean and organized work area. -Deliver parts to customers. -Process sales and returns via cash and credit card payments. -Receive part’s orders from vendors. -Use yard machine to unload palletized material, plows, hitches, etc. -Actively participate in problem solving and continuous improvement activities. -Document pertinent information to direct customer to the correct person or department. -Place and receive order from customers as well as service department. -Answer phone calls as they come in. Following the calls and inquiries to completion. -Provide updates to the service coordinator and job technician on parts arrivals. -Receive and check in Purchase Orders (PO’s).

Requirements

• communication
• teamwork
• customer focus

What You Bring

-Effectively communicate and actively participate within a goal-orientated team environment. -Understand customer’s needs to help achieve desired results.

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Benefits

-Paid Time Off -Competitive Pay -Full Benefits Package -401k with Matching

About Stephenson Equipment, Inc.

-Over decades it expanded across Pennsylvania and upstate New York, acquiring firms like Walsh Equipment and Keesler to deepen regional reach. -It represents top heavy‑equipment brands—JCB, LeeBoy, Bomag, Grove, Manitowoc, National Crane, Potain and others—across sales, rentals and parts. -Typical projects include supplying paving, milling, and crane equipment to road‑building and infrastructure contracts throughout its multi‑state service area. -Its signature strength lies in an industry‑leading rental fleet backed by 24/7 emergency mobile repair and in‑stock parts for uptime. -In recent years it was named master U.S. distributor for Montarent tower cranes and opened a state‑of‑the‑art crane operator training center. -Strategic acquisitions in the Mid‑Atlantic have amplified its footprint—serving new counties in Maryland, Virginia and D.C.

Sector Specialisms