Account Manager

Overview

Manage multi‑million ARR accounts, drive growth & retention for energy solutions.

Key Responsibilities

• solution selling
• crm management
• account planning
• team coordination
• client onboarding
• portfolio management

Tasks

Sell Solutions That Make a Difference: You’ll represent trusted energy solutions that help clients reduce costs, improve reliability, and meet their sustainability goals. This is your chance to make a real impact by solving meaningful challenges in a fast-changing industry. Coordinate with sales, marketing, technical operations, field services, and energy markets to resolve client issues and deliver solutions. Develop account plans and maintain regular touchpoints based on account tier. Build and maintain strong relationships at both site and corporate levels, acting as the customer’s internal advocate. Drive upsell and cross-sell opportunities within existing accounts, with a focus on growth and retention. Maintain accurate CRM records and ensure data quality. Meaningful Sales Impact: Represent trusted, high-value solutions with a strong track record of client success and a 98% retention rate - giving you confidence in what you're selling. Represent Rodan at industry events and stay informed on market trends. Navigate internal systems and processes to solve customer problems, often requiring cross-team collaboration Maintain a high retention rate and proactively renew contracts. Support onboarding and educate clients on Rodan’s offerings, ensuring smooth transitions from sales to account management. Advocate for the customer internally, ensuring timely responses and brand-aligned service delivery. Manage a multi-million ARR portfolio and ability to prioritize across key, mid-market, and regional accounts. -Sell Solutions That Make a Difference: You’ll represent trusted energy solutions that help clients reduce costs, improve reliability, and meet their sustainability goals. This is your chance to make a real impact by solving meaningful challenges in a fast-changing industry. -Coordinate with sales, marketing, technical operations, field services, and energy markets to resolve client issues and deliver solutions. -Develop account plans and maintain regular touchpoints based on account tier. -Build and maintain strong relationships at both site and corporate levels, acting as the customer’s internal advocate. -Drive upsell and cross-sell opportunities within existing accounts, with a focus on growth and retention. -Maintain accurate CRM records and ensure data quality. -Meaningful Sales Impact: Represent trusted, high-value solutions with a strong track record of client success and a 98% retention rate - giving you confidence in what you're selling. -Represent Rodan at industry events and stay informed on market trends. -Navigate internal systems and processes to solve customer problems, often requiring cross-team collaboration -Maintain a high retention rate and proactively renew contracts. -Support onboarding and educate clients on Rodan’s offerings, ensuring smooth transitions from sales to account management. -Advocate for the customer internally, ensuring timely responses and brand-aligned service delivery. -Manage a multi-million ARR portfolio and ability to prioritize across key, mid-market, and regional accounts.

Requirements

• 5+ years
• driver’s license
• energy sector
• field services
• customer centric
• clear communication

What You Bring

Track record of managing a large number of accounts and streamlining segmentation based on business value. Track record of meeting multi-million ARR retention quota along with driving new business. RRSP Match Valid driver’s license. Experience in the energy, utilities, or oil & gas sectors preferred, but also open to candidates with experience in complex solutions. Clear and concise communication, especially in high-stakes or escalated situations. 5+ years of experience in customer success, account management or sales roles. Familiarity with field services, metering, and data submission workflows is a plus. Ability to self-learn technical concepts and reduce reliance on internal support. Strong emotional intelligence and customer-centric approach. -Track record of managing a large number of accounts and streamlining segmentation based on business value. -Track record of meeting multi-million ARR retention quota along with driving new business. -RRSP Match -Valid driver’s license. -Experience in the energy, utilities, or oil & gas sectors preferred, but also open to candidates with experience in complex solutions. -Clear and concise communication, especially in high-stakes or escalated situations. -5+ years of experience in customer success, account management or sales roles. -Familiarity with field services, metering, and data submission workflows is a plus. -Ability to self-learn technical concepts and reduce reliance on internal support. -Strong emotional intelligence and customer-centric approach.

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Benefits

Poised for Personal and Professional Growth: This is more than just an account management role - it’s a launchpad for growth. As Rodan expands across Canada and the U.S., you’ll have the opportunity to grow your territory, your earnings, and your career. Apply Now: If you’re a strategic leader passionate about innovation and driving growth in a rapidly evolving industry, we want to hear from you! Referral Bonus: Do you know someone who would be a great fit for our team? We are offering a $2500 referral bonus for successful referrals that lead to a hire for this role, effective until further notice. Please connect with Allan at [email protected]. Please note that a criminal background check will be conducted as part of our hiring process. Benefits package High Autonomy, Backed by Support: You’ll have the freedom to manage your pipeline and accounts with the support of a collaborative team, sales leadership, and marketing resources. We give you the tools and trust you need to succeed. Competitive salary and bonus Resources for Success: Access to a strong CRM, marketing support, technical subject matter experts, and an operations team that ensures smooth service delivery - so you can focus on building relationships and closing deals. High-Impact Business Development Role with Clear Growth Opportunity: You’ll play a key role in expanding Rodan’s footprint by building strong client relationships and identifying new business opportunities. With a focus on both strategic growth and solution-based selling, your efforts will directly impact revenue and client success across the energy sector. Top Talent & Strong Culture: Work alongside passionate professionals in a collaborative environment that values initiative, rewards results, and supports your growth as a sales leader. -Poised for Personal and Professional Growth: This is more than just an account management role - it’s a launchpad for growth. As Rodan expands across Canada and the U.S., you’ll have the opportunity to grow your territory, your earnings, and your career. -Benefits package -High Autonomy, Backed by Support: You’ll have the freedom to manage your pipeline and accounts with the support of a collaborative team, sales leadership, and marketing resources. We give you the tools and trust you need to succeed. -Competitive salary and bonus -Resources for Success: Access to a strong CRM, marketing support, technical subject matter experts, and an operations team that ensures smooth service delivery - so you can focus on building relationships and closing deals. -High-Impact Business Development Role with Clear Growth Opportunity: You’ll play a key role in expanding Rodan’s footprint by building strong client relationships and identifying new business opportunities. With a focus on both strategic growth and solution-based selling, your efforts will directly impact revenue and client success across the energy sector. -Top Talent & Strong Culture: Work alongside passionate professionals in a collaborative environment that values initiative, rewards results, and supports your growth as a sales leader.

About Rodan Energy Solutions Inc.

-Evolved from metering services to a full-spectrum energy management provider. -Engineers and operates distributed energy assets—demand response, solar, battery storage, EV charging—powering modern grids. -MarketIQ™ platform offers real‑time electricity market insights, helping clients navigate price volatility post‑market reforms. -Typical projects include optimizing DER portfolios, integrating UPS+BESS systems in industrial sites, and engaging in demand response. -Serves large commercial/industrial energy users, utilities, and grid operators across all major North American ISOs. -Headquartered in Mississauga with offices in Kitchener‑Waterloo, Calgary, and Princeton (U.S.), marking strategic cross‑border growth. -Award winner for UPS+BESS innovation in industrial facilities, highlighting engineering prowess.

Sector Specialisms

Security Clearance

-criminal background check will be conducted as part of hiring.