Water Restoration Manager
Roto-Rooter Plumbing And Drain Service
Plumbing, drain cleaning, and emergency services for residential and commercial clients.
Manage water restoration sales, client/insurance liaison, and hire staff
10 days ago ago
Expert & Leadership (13+ years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Austin, TX
Field
Company Size
2,300 Employees
Service Specialisms
Plumbing Services
Drain Cleaning
Water Damage Restoration
Sewer Services
Pipe Repair
Grease Trap Cleaning
Emergency Plumbing
Water Heater Services
Sector Specialisms
Residential
Commercial
Emergency Plumbing
Drain Cleaning
Water Damage
Water Heaters
Role
Description
xactimate
project delivery
client liaison
team hiring
site inspection
service promotion
- Use Xactimate software to create proposal
- Ensure project is completed in established time frame and to the customer’s satisfaction
- Be the point of contact for the customer and insurance agent throughout the project
- Hire a team of sales representatives and service technicians
- Inspect site and present solutions to the customer
- Promote our commercial and residential services to insurance agents for properties that have been damaged by water
Requirements
xactimate
customer service
communication
fast‑paced
sales management
restoration
- Fluent using Xactimate software
- Strong customer service focus and able to communicate effectively with customers
- Able to work in a fast paced environment
- Sales management experience preferably in the restoration or service industry
Benefits
- Paid Vacation
- Profit Sharing
- Accident and Critical Illness Insurance
- Tuition Reimbursement
- Paid Training
- Life Insurance
- Dental Insurance
- Matching 401K Retirement Savings Plan
- Medical insurance with a Prescription Drug Card
- Vision Insurance
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
1935
Year Established
The company was founded in 1935 and quickly became a household name in plumbing and drain services.
- Known for delivering reliable, 24/7 emergency plumbing and drain cleaning services across North America.
- Specializes in fixing blocked drains, plumbing repairs, and sewer cleaning for both homes and businesses.
- Services extend to maintenance, inspection, and water damage restoration, helping customers avoid costly issues.
- Experienced in handling projects for both small residential needs and large commercial systems.
- Operates with a fleet of technicians and equipment dedicated to providing fast, professional service.
- Recognized for its prompt response times and state-of-the-art diagnostic tools.
- Has expanded its reach through strategic franchising and partnerships across the U.S. and Canada.
- Offers cutting-edge technology for preventative maintenance, reducing future plumbing issues.
Culture + Values
87%
Employee Satisfaction
Employees enjoy positive interactions with coworkers, fostering a pleasant work environment.
8‑hour days
Standard Work Schedule
A majority of employees work in a structured yet positive work environment, maintaining productivity and balance.
- Teamwork: coworkers contribute positively and support each other
- Professionalism and integrity expected in customer interactions
- Continuous learning: on‑site training and focus on improvement
- Career growth: opportunities to rise from sales to management roles
Environment + Sustainability
15,000 gal/year
Water Saved Per Family
Dual-flush toilets save up to 15,000 gallons of water annually per family.
36% reduction
Water Usage Reduction
The HydroClean valve reduces water consumption by up to 36%, contributing to significant water savings.
8,050 gal/year
Water Saved Annually
The HydroClean valve saves approximately 8,050 gallons of water each year, demonstrating strong water conservation efforts.
$58 saving
Annual Cost Savings
The HydroClean valve helps save approximately $58 annually through reduced water usage.
- Committed to conserving water and preventing sewage contamination
- Replaced standard parts with WaterSense-labeled green fixtures at equal or lower cost
- Offer WaterSense high-efficiency toilets (1.28 gpf), dual-flush toilets, low-flow showerheads, aerators
- Supports trenchless sewer replacement to protect landscaping and reduce disturbance
Inclusion & Diversity
- Employee data on gender diversity not publicly disclosed
- No formal DEI strategy, goals or gender-based statistics available
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